Business ProfileforHyundai Medford
At-a-glance
Related Categories
Business Details
- Location of This Business
- 5000 Crater Lake Ave, Medford, OR 97502-8459
- BBB File Opened:
- 9/16/2022
- Years in Business:
- 3
- Business Started:
- 11/4/2021
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Sole Proprietorship
- Business Management
- Mr. Mitch Parker, General Manager
- Contact Information
Principal
- Mr. Mitch Parker, General Manager
Customer Contact
- Mr. Mitch Parker, General Manager
Customer Complaints
7 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kathleen S
1 star03/08/2024
Hyundai Medford Response
03/09/2024
As we discussed when we spoke on the phone, ********, the service department should have informed you that there was going to be diagnostic time before they started the diagnostic process, and again, I truly apologize for that. While discussing your lack of confidence in the service department and not wanting to know the recommended servicing on your vehicle, I also agreed not to have any recommendations presented to you when you come in for your lifetime oil changes, but to do the oil changes only with no discussions. Before we finished our conversation, I informed you that if you didn't want to or didn't feel comfortable doing your services at our dealership, I recommended for you to go to ************* across the street as they will also honor the lifetime oil change, which again, you didn't feel that would make you comfortable either. I would like to find a way to make you happy and comfortable doing your servicing with us, but, I have run out of ideas to make that happen. We will be happy to accommodate you in any way we can and appreciate your patronage and business.
***********************
General Manager
Hyundai Medford
**************
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