Business ProfileforThe Good Feet Store

78yo frail husband felt ego on the line, wife had her portion of shocking high total removed before husband felt long sales session of employees Mattered More than wife's stressing their finances from hurricanes recovery's and repiping and electrical expenses.. out in car only few miles away Husband began crying Angry realizing Wrongly blindly IN NUMB LAST MOMENT LET THESE SMILING EMPLOYEES put on himself these added expenses WITH ONLY A MOMENT IF A MINUTE BEING OF HARD OF HEARING A TOTAL WELL OVER A THOUSAND DOLLARS this 2:30/2:27pm transaction 10/15.. another appointment forced them back home then back 10AM store's opening 10/16 the bag packaged untouched still from backseat from employee at 2:27 10/15 in untouched entirety wife put on store's counter by register again where came from .. Male employee quiet Female employee gaslighting, wife as husband stayed nervously in car, wife implored then sat quietly calling corporate 2 voicemails and website customer form submitted. Husband over ***** had her to car shaken. The ordeal now 120+miles, Bank card's calls and dispute form too, and a call back to store all within 24hrs of transaction. Female employee said yes to items there that customers needn't return and amount given back to customer. Hopefully this situation resolves as simply as that. Any clerical misentered amount a transaction would be addressed timely simply NOT DISTRESS CAUSING. These employees BEFORE THE AMOUNT WAS EVER ENTERED FOR FINAL TAP THAT THE COUPLE WERE SHOCKED AT THE AMOUNT STORE ASKING AND THE PLUMBING , ELECTRICAL AND AN OVEN ALL OVER $6K WORRIED WIFE OPENLY EXPRESSED ALOUD THAT BUYERS EMOTIONS WERE IN STICKER SHOCK AND FINANCIALLY STRESSED . her portion had removed made it embarrassing ( only a 4th of it reduced!??! ) INTENSITY felt upon couple Which MADE HUSBAND FEEL OBLIGATED after sales sessiom TO GO AHEAD WITH TRANSACTION !!!!! Bbb accreditation doesn't make honesty or quality. Within 48hrs couple did due diligence to get $simply back.