Business ProfileforAqua America, Incorporated

Worst company to deal with.I called to have water turned on 10-10-2024. They scheduled tech to go turn on water on 10-14-2024 between 8-12pm. No tech at 11:40am. So called company and after long wait they said it was scheduled for 10-16-2024 between 8-12am. Went back on 10-16-2024. **** showed up and said that customer service doesn't know what they are doing. He stated that he was on vacation on 10-14-2024. Tech checked meter and turned on the water. Said the pressure was good and no leaks. He checked the meter and said it was working fine.I got a email on 11-03-2024 with a bill of $418.86. Called back on 11-04-2024 @ 3:56pm to ask about this bill when I dont live at property and have not used more than 10 gallons of water. The lady stated that there must be something wrong with meter since there was a reading of 0 for about a year. Told her tech said meter was fine and water has been shut off for over a year since house was a foreclosure. She scheduled a tech to go check it on 11-05-2024 between 2-4pm. Tech was no show. So called aqua and she said he would be there but was running late. So i Waited there till 5:30pm and left. Today I got text at 9:57am that tech would be there in 10min. Called aqua again and the woman said tech was there and already left. She asked to reschedule, I told her I would be there today between 12-5pm. She said she could not scheduled today. So told her meter was in crawl space and was unlocked so tech could check meter. I asked about the large bill and she said that I was being billed for 359 days. Told her I only had water turned on on 10-16-2024. So why was bill so much? She said she would send it to billing department to correct it and it would take 2 weeks. I just got a text saying work was comoleted. This company does not know what they are doing and would not recommend doing business with them.