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            Business ProfileAdams Cable Service

            Cable TVs

            Contact Information

            19 N Main St

            Carbondale, PA 18407-2303

            Get Directions
            Visit Website
            (888) 222-0077

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 75

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company is an internet service provider, providing cable television and high speed internet.

            Business Details

            Location of This Business
            19 N Main St, Carbondale, PA 18407-2303
            BBB File Opened:
            12/10/1998
            Years in Business:
            75
            Business Started:
            1/1/1949
            Business Started Locally:
            1/1/1949
            Alternate Business Name
            • Adams CATV Inc.
            Business Management
            • Mr. Douglas Adams, President
            Contact Information

            Principal

            • Mr. Douglas Adams, President

            Customer Contact

            • Mr. Douglas Adams, President
            Additional Contact Information

            Fax Numbers

            • (570) 282-3787
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/01/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Adams cable is ridiculously unreliable, delivers max internet speeds at 2/5th of what we pay for and they purport to offer, and when they have outages, they take away ways to contact them; disconnecting their phones, making only the landing and bill-pay pages available on their site, and eliminating any ability to comment or post on their social media. When things are working later, and you can reach them, they tell you the issue was inside your own home and they've had no issues - even when your entire community is having the issue. They also have a market monopoly in our area leaving us with no options for good or reliable service.
            Read More
            Read 3 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Alexander A

            09/30/2024

            Worst internet service provider, its a constant battle to not lose the internet I swear its a bi-weekly occurrence. If you call them up and ask to spot being throttled and they will tell you they do no such thing and then they ask for you to reset it on your end become it couldnt possibly be them, I have countless times not reset it when they tell me to just to see if its really me but then mysteriously its back to working order. Itll be out for HOURS at a time every couple of days to a week or two between the outages, theres no way its legal to sell internet and then not deliver the service youre selling, Id be one thing if they gave some of the money back due to outages because theres no reason I should have this many outages or throttling problems
            Read 1 More Customer Review

            Local BBB

            BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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