Business ProfileforJ C Ehrlich Company Inc

I hired Erlich’s services after having the Rodent problem for sometimes, initially there were two gentlemen that showed up to inspect the place and they placed a few traps and the thing that make the Rodents to repel and die from, the problem got a little better and they said that they will be back after a month, meanwhile they pitched un a punch of products which one was to get the place cleaned by them professionally and second was a diagram that they made where they would put some stuff around the house so the rodents won’t be able to come in. We did the cleaning ourself and waited for next appointment but no one came till we had to call again and they came couple weeks later and we talk about blockage and traps that they would put and that should be end of problem and I scheduled that service, at this time the salesman whose name was Kevin I believe and ask so asked me to buy a monthly warranty that will entitle us to call them once a month to check out the thanks it was like $55 a month, well I said since I m paying $1000 plus for the other service, I don’t believe that other monthly thing is necessary, anyhow I wasn’t home when they came to do this service and I was thinking that since it is a over $1000 they will be covering all hole and be a few hour job but myself told me later that they only put a tape in a few spots and were done in 20-25 minutes. As the problem wasn’t solved we called them back and again the gentleman Kevin came in and looked around and said that he will send service people and try to sell the monthly warranty once again. I respectfully decline because I just spent a $1000 and didn’t had anymore to but now. Finally no one showed and we called Kevin and he said to call the customer service line and ask them to send someone, another gentleman come in for a few mins and put a few more tapes and left. Now the problem is unresolved and I don’t them to keep coming and so nothing about situation. The problem is still there and will get worst.