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Bay City Appliances has 1 locations, listed below.

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    Business ProfileforBay City Appliances

    Used Appliances

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2425 State St, Erie, PA 16503
    BBB File Opened:
    2/10/2023

    Customer Complaints

    1 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Rebecca C

    1 star

    07/08/2024

    Have bought a dryer in the past from them and it worked for 1.5years but that was fine as I paid less than $200 for it and do lots of laundry weekly. Went back for a new dryer and had it a little over 2 months and it stopped working. I called and asked if I could have the repair tech come out since I checked the breaker box and the fuse box and didnt think I seen an issue with either. I asked if there was a fee for the repair tech and was told by the owner that I would t have to pay a fee if the tech could fix it but would need to buy the part if it needed one. Turns out the tech checked the fuse box and it needed a new fuse (the fuse was not blacked out and still looked normal). As the tech was leaving he said I owed $50 bucks because it wasnt the dryer that was broken and I was shocked because that was not stated when speaking to the owner the day before when I asked about a service fee. I called the owner and texted him and he said he didnt feel the need to tell me of the fee because I stated I checked the fuse box and the breakers already. I told him that was a surprise and unfair charge since it was not stated before the tech came over. Owner continued to argue with me and overall just a sour taste in my mouth at the lack of communication letting me know if I would have to pay for the service or not and what the fee would be.

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