Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/23/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
My account was hacked using a outside party money app they got my card and there digit code and ill my info and sent themselfs over 2600 dollars and the bank is refuseing to give me my money back they didn't even put a hold on it but they put a hold onto a 100.00 they didn't even try to protect me not one bit that's was money to move now me and my children will be homeless due to them not protect my money please help thank youBusiness response
03/28/2022
This complaint was addressed directly with the customer on March 7, 2022 through the local branch.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
601 Philadelphia St
Indiana, PA 15701-3903
Want a quote from this business?
Get a QuoteCustomer Complaints Summary
33 total complaints in the last 3 years.
14 complaints closed in the last 12 months.