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Find a Location

Vantage Apartments has 1 locations, listed below.

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    Business ProfileforVantage Apartments

    Apartments

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1717 N 12th St, Philadelphia, PA 19122-2503
    BBB File Opened:
    3/18/2020
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    10:00 AM - 5:00 PM
    Su:
    10:00 AM - 5:00 PM
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Jeremy S

    1 star

    11/27/2022

    These apartments are run with a lack of consideration for tenants that is hard to believe. They try to give the impression of being nice, caring people by putting up signs that say things like, "Welcome to your home," and they're very nice when you're thinking about moving in, but once you're there the problems start. The simplest point is perhaps the most disgusting: They NEVER return phone calls. If you want anything done, you must show up in person at the apartment office. Often there is no one there, so you must wait around. I work remotely from home, so I was able to manage this, but I don't know what I would have done if I needed to spend weekdays at work. I once asked someone whether they even listen to the messages on their answering machine before deleting them, and didn't get a straight answer. I just don't understand how people can think they're running a business when, as a regular practice, they don't return phone calls. It took me about 6 months to get my security deposit back, even tho there were no issues whatsoever. I made about 10 phone calls and showed up at their office twice. I think they were hoping I would give up if they stalled me long enuf, but I refused to do that. As another problem, altho they claim to enable automatic deposits for rent, they were never able to set it up altho I supplied all the necessary information, and I had to walk my rent check to their office every month. I lived in their apartment complex in Beachwood, Ohio. I don't know anything about their Philadelphia properties.

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