Business ProfileforAmerican Eagle Outfitters, Inc.

Well I would have given them - zero stars but it won't let me do that. my daughter bought two pairs of jeans yesterday one a size four and one a size six same brand same make everything she wanted to see if the sixes were going to be better than the fours but they ended up being too loose well when she put them on the little plastic tag came off so anyways I took them back and they're telling me that they won't take them back it's their policy unless you have every tag attached just like it was when you bought them.American eagle I didn't know your policy neither did my daughter but I guess I have never read the back of a receipt to return anything as long as you have the tags or it's in the box and you have the receipt and I wasn't even asking to return I was just asking to swap the item out for a smaller size you're able to return anything at any store anyways I will never purchase anything from American eagle again after that it's a policy they put into effect in July while they should review their policy and they should post it on their door when people walk in their store so they can see it not above their cash register where people don't look either or they should make sure everyone of their employees tells the customer that their policy is every tag must be in place even though when I got the second pair of jeans it didn't have the tag going across the back of it that said the size and the length but that was okay.******* *******