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Find a Location

Passavant Memorial Homes has 1 locations, listed below.

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    Business ProfileforPassavant Memorial Homes

    Human Service Organizations

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    100 Passavant Way, Pittsburgh, PA 15238
    BBB File Opened:
    10/25/2018
    Years in Business:
    26
    Business Started:
    2/18/1998
    Business Started Locally:
    10/2/2018
    Type of Entity:
    Non-profit Organization
    Contact Information

    Principal

    • Mr. Rick D Senft, President

    Customer Contact

    • Mr. Rick D Senft, President
    • Ms. Carol Grant, Vice President

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Penelope S

    1 star

    05/02/2022

    As a former resident and client, I have to agree with the first reviewers assessments. Administrators allow preferential treatment of some but not all white males. Only one white female resident reportedly remains at this time. Apparently one female injured gravely during early morning fire drill had to be transferred to a Nursing Home for more care. Managers dont want to hear your complaints: or attempted suggestions on how to run the place. You will be labeled as unhappy. And they will retaliate against you for speaking up and asserting your opinions and rights.I experienced racism and discrimination against me because I am a former resident who is a racial ethnic minority woman. The managers dont care at all about it residents and clients needs being met. It is simply not a priority for them. While I was living on the Rochester ******************** Home, we had to move downstairs when the **** Program was shut down by the Commonwealth of ************!Another warning sign is that a series of formal complaints I filed took years later to finally be investigated by the ********** of ****** Services (DHS). You never are informed of any actions taken whatsoever. Certainly DHS employees are more interested in supporting the needs of the Administrative staff over the residents!They just look the other way almost all the time. I observed this in two other ************* Homes in which I previously resided in Beaver County. And I am very relieved and grateful to no longer be part of this mental health system!!!

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