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Find a Location

Mr Rooter of Pittsburgh has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mr Rooter of Pittsburgh

      301 Grant St Suite 4300A Pittsburgh, PA 15219

    • Mr Rooter of Pittsburgh

      64 Progress Ave Cranberry Twp, PA 16066-3512

    • Mr Rooter of Pittsburgh

      PO Box 2055 Cranberry Twp, PA 16066

    Business ProfileforMr Rooter of Pittsburgh

    Plumber
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:

    On August 25, 2021 the BBB corresponded with Mr. Rooter of Pittsburgh regarding a pattern of complaints. BBB files indicate this business has a pattern of complaints concerning consumers alleging issues with Service, Refund, Customer Service, and Billing or Collections. Customers state that they paid for repairs but that after they were completed, they continued to have problems with their plumbing.  Consumers also allege they were told they would need extensive and expensive repairs, but upon getting a second opinion they were told this was not the case, and they were able to get the repair for a fraction of the cost.  Consumers state they requested a refund but never received one.  Customers claim that they had an unsatisfactory customer service experience, and that when they tried to contact  the business their phone calls were not returned.  Customers claim that they were charged excessive amounts for minor repairs.  

    The BBB will continue to monitor any incoming complaints.  

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Mr Rooter of Pittsburgh has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mr Rooter of Pittsburgh

        301 Grant St Suite 4300A Pittsburgh, PA 15219

      • Mr Rooter of Pittsburgh

        64 Progress Ave Cranberry Twp, PA 16066-3512

      • Mr Rooter of Pittsburgh

        PO Box 2055 Cranberry Twp, PA 16066

      Location of This Business
      301 Grant St Suite 4300A, Pittsburgh, PA 15219
      BBB File Opened:
      9/22/1993
      Years in Business:
      23
      Business Started:
      1/1/2001
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of PA039292 for this business, issued by Pennsylvania Attorney General List of Registered Contractors

      These agencies may include:

      Pennsylvania Attorney General List of Registered Contractors

      16th Floor, Strawberry Square

      Harrisburg PA 17120

      (888) 520-6680

      Fax: (717) 7878242

      https://hicsearch.attorneygeneral.gov/

      BBB records show a license number of PA151472 for this business, issued by Pennsylvania Attorney General List of Registered Contractors

      These agencies may include:

      Pennsylvania Attorney General List of Registered Contractors

      16th Floor, Strawberry Square

      Harrisburg PA 17120

      (888) 520-6680

      Fax: (717) 7878242

      https://hicsearch.attorneygeneral.gov/

      BBB records show a license number of PA159759 for this business, issued by Pennsylvania Attorney General List of Registered Contractors

      These agencies may include:

      Pennsylvania Attorney General List of Registered Contractors

      16th Floor, Strawberry Square

      Harrisburg PA 17120

      (888) 520-6680

      Fax: (717) 7878242

      https://hicsearch.attorneygeneral.gov/

      BBB records show a license number of PA160701 for this business, issued by Pennsylvania Attorney General List of Registered Contractors

      These agencies may include:

      Pennsylvania Attorney General List of Registered Contractors

      16th Floor, Strawberry Square

      Harrisburg PA 17120

      (888) 520-6680

      Fax: (717) 7878242

      https://hicsearch.attorneygeneral.gov/

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Quik-Flo Sewer and Drain Clean
      Business Management
      • Ms. Carol A Beall, Vice President
      • Mr. Robert A Beall, President
      Contact Information

      Principal

      • Mr. Robert A Beall, President
      Additional Contact Information

      Fax Numbers

      • (724) 776-0820
        Primary Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

      Customer Complaints

      15 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      sarah k

      1 star

      09/19/2024

      I initially contacted the company to repair an issue with a rental property on 9/2/24and stated project would be worked on an completed that week, 3-5 days of work. They came out 9/3/2024 and started the project after i submitted half the total cost $5,175.36 9/3/2024 they contacted me after showing up to the project and quoted me an additional issue to address and collected an additional $2,500 - half the cost of the add-on problem. They re-assured me they would never leave the project being 'not functional'. I had to contact them 1 week later after as they never returned to the project after day one. They never called saying they were not coming back the next day (as they stated this would be a back to back project completion until completed). At this time, I also complained that they did not contact me to say they were going to be delaying the project for any reason. They returned to the project the next day after I called to complain of incomplete work.It has now been 2 weeks with only presenting 2 days for work. Project is not complete. Tenant cannot complete laundry at facility still. Additionally, after the second day they worked, left the utility lights on and tracked mud and loose dirt/debris up the basement steps and throughout the tenant's main floor. Tenant is now expending extra funds to source laundry and was inconvenienced to clean up after the crew's second day.

      Local BBB

      Better Business Bureau of Western Pennsylvania

      BBB Reports On

      BBB reports on known marketplace practices.

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