Business ProfileforMr Rooter of Pittsburgh
Current Alerts For This Business
On August 25, 2021 the BBB corresponded with Mr. Rooter of Pittsburgh regarding a pattern of complaints. BBB files indicate this business has a pattern of complaints concerning consumers alleging issues with Service, Refund, Customer Service, and Billing or Collections. Customers state that they paid for repairs but that after they were completed, they continued to have problems with their plumbing. Consumers also allege they were told they would need extensive and expensive repairs, but upon getting a second opinion they were told this was not the case, and they were able to get the repair for a fraction of the cost. Consumers state they requested a refund but never received one. Customers claim that they had an unsatisfactory customer service experience, and that when they tried to contact the business their phone calls were not returned. Customers claim that they were charged excessive amounts for minor repairs.
The BBB will continue to monitor any incoming complaints.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 301 Grant St Suite 4300A, Pittsburgh, PA 15219
- BBB File Opened:
- 9/22/1993
- Years in Business:
- 23
- Business Started:
- 1/1/2001
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of PA039292 for this business, issued by Pennsylvania Attorney General List of Registered Contractors
These agencies may include:
Pennsylvania Attorney General List of Registered Contractors
16th Floor, Strawberry Square
Harrisburg PA 17120
Fax: (717) 7878242
https://hicsearch.attorneygeneral.gov/
BBB records show a license number of PA151472 for this business, issued by Pennsylvania Attorney General List of Registered ContractorsThese agencies may include:
Pennsylvania Attorney General List of Registered Contractors
16th Floor, Strawberry Square
Harrisburg PA 17120
Fax: (717) 7878242
https://hicsearch.attorneygeneral.gov/
BBB records show a license number of PA159759 for this business, issued by Pennsylvania Attorney General List of Registered ContractorsThese agencies may include:
Pennsylvania Attorney General List of Registered Contractors
16th Floor, Strawberry Square
Harrisburg PA 17120
Fax: (717) 7878242
https://hicsearch.attorneygeneral.gov/
BBB records show a license number of PA160701 for this business, issued by Pennsylvania Attorney General List of Registered ContractorsThese agencies may include:
Pennsylvania Attorney General List of Registered Contractors
16th Floor, Strawberry Square
Harrisburg PA 17120
Fax: (717) 7878242
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Quik-Flo Sewer and Drain Clean
- Business Management
- Ms. Carol A Beall, Vice President
- Mr. Robert A Beall, President
- Contact Information
Principal
- Mr. Robert A Beall, President
- Additional Contact Information
Fax Numbers
- (724) 776-0820Primary Fax
Phone Numbers
- (724) 832-1045Other Phone
- (724) 776-2266Other Phone
- (724) 776-0820
Customer Complaints
15 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/20/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
sarah k
1 star09/19/2024
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