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            • Imagine 360

              1550 Liberty Ridge Dr Suite 330 Radnor, PA 19087-5578

            Business ProfileImagine 360

            Health Insurance

            Contact Information

            1550 Liberty Ridge Dr

            Suite 330

            Radnor, PA 19087-5578

            Get Directions
            Visit Website
            Email this Business
            (800) 977-7381

            Customer Reviews

            1.3/5

            Average of 23 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            1550 Liberty Ridge Dr Suite 330, Radnor, PA 19087-5578
            Email this Business
            BBB File Opened:
            2/15/2017
            Alternate Business Name
            • Elap Services
            Business Management
            • Mr. Jake Mazanke, Complaint Contact
            Contact Information

            Principal

            • Mr. Jake Mazanke, Complaint Contact

            Customer Contact

            • Mr. Jake Mazanke, Complaint Contact
            Additional Contact Information

            Fax Numbers

            • (888) 560-2447
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/29/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            Complaint Details Unavailable
            Read 6 More Complaints

            Customer Reviews

            23 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jessica S

            10/12/2024

            would give a 0 if I could, this insurance is useless and horrible. no insurance would be better than this insurance, it's that bad., They are dishonest in trying to even sell it as insurance. It is an absolute nightmare. If your work offers it, get a new job. I have not been able to receive health care due to them not paying, and unable to do a post op visit, and am constantly charged as self pay non insured. I almost missed a surgery and was still not reimbursed for the charges that should have been covered. OTW to a scheduled surgery I was on the phone as they were unable to assist in anything, just kept being put on hold, after telling them for a month I had this scheduled.

            Imagine 360 Response

            11/12/2024

            *******, we are sorry to hear about your experience and are aware of the concerns you shared. Imagine360 is focused on ensuring you receive the best care possible through your employer-sponsored health plan, and we are committed to supporting you and your colleagues. That is why a dedicated Imagine360 employee is actively working with you to address your concerns.
            Read 22 More Customer Reviews

            Local BBB

            BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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