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Find a Location

AAA North Penn has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AAA North Penn

      1125 N Washington Ave Scranton, PA 18509-2719

    • AAA North Penn

      306 Ennis Ln Towanda, PA 18848-9212

    • AAA North Penn

      941 Viewmont Dr Dickson City, PA 18519-1663

    • AAA North Penn

      18 S Main St Carbondale, PA 18407-2329

    • AAA North Penn

      1 E 6th Ave P O Box 5100 Williamsport, PA 17702-7669

    Business ProfileforAAA North Penn

    Roadside Assistance
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    AAA North Penn provides roadside assistance, travel & motor club services for their members.

    Business Details

    This is a multi-location business.

    Find a Location

    AAA North Penn has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AAA North Penn

        1125 N Washington Ave Scranton, PA 18509-2719

      • AAA North Penn

        306 Ennis Ln Towanda, PA 18848-9212

      • AAA North Penn

        941 Viewmont Dr Dickson City, PA 18519-1663

      • AAA North Penn

        18 S Main St Carbondale, PA 18407-2329

      • AAA North Penn

        1 E 6th Ave P O Box 5100 Williamsport, PA 17702-7669

      Location of This Business
      1125 N Washington Ave, Scranton, PA 18509-2719
      BBB File Opened:
      3/19/1977
      Years in Business:
      106
      Business Started:
      5/1/1918
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • AAA Travel Agency
      Business Management
      • Mr. Glenn Zumbach, Chief Operating Officer
      • Ms. Margret McCormick, Controller
      • Ms. Linda Brown, Vice President of Customer Service
      • Mr. Eric W. Feerar, Vice President of Sales
      • Mr. Glenn Smith
      • Ms. Nina Waskevich, Associate
      • Ms. Melissa Garcia, Associate
      • Ms. Nina Waskevich, VP Brand & Membership
      Contact Information

      Principal

      • Ms. Linda Brown, Vice President of Customer Service
      • Mr. Glenn Smith
      • Ms. Nina Waskevich, VP Brand & Membership

      Customer Contact

      • Ms. Nina Waskevich, Associate
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kristy W

      1 star

      06/26/2024

      I called AAA at 6:43am broken down in an unsafe construction zone.5 phone calls back and forth and they never showed up saying they couldnt find me, though they had my phone pinging and I was right at a mile marker. They lied 5x and said they were on their way and gave me estimates that were all over the place and just got longer. I was finally saved by a sheriffs deputy after we called the non emergency number at 9:17am!! Never heard a word back from AAA that they actually ever showed even after I was gone. No call from an actual tow company that they were coming either.I have heard many complaints about this over the past couple of years and its absolutely ridiculous that we pay for a service and they dont deliver!

      AAA North Penn Response

      07/03/2024

      We are sorry to hear about your experience and apologize for the inconvenience that this has caused. We have reached out to the member to discuss the situation and see if we can be of assistance with a reimbursement claim for any covered tow services.

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