Business ProfileforKobold Watch Company

I first started my dealings with ******* ********************** back in early 2021. For context, I'd been aware of his watch company since 2010 or 2011, as I was a fan of the reboot of Hawaii Five-0, whose main character (portrayed by *****************************) wore a distinct ********************** watch on his wrist (Phantom Black Ops Chronograph). It was a striking and unique piece that got me into watch collecting. Being in high school at the time, the watch commanded a hefty price tag that was out of my reach, but I always said that I would get my hands on one someday. Nearly ten years later, after completing my military trades training, I decided to pull the trigger and place an order with Mr. *********************** He offered me flexible payments through PayPal after agreeing to a a discounted price (which was fulfilled in installments between February and September 2021), and the watch arrived in October 2022. There were several QC issues with the watch upon unboxing, regarding the finish, but I was gutted to find that when I went to wind the watch and set the time, the entire winding stem came out of the case, rendering it inoperable. This occurred in the same post office where it was delivered, and the postal clerk witnessed this as well. This watch was immediately returned, and Mr. ********************** treated it as a suspicious issue, and insisted that it was fine. I received a second Phantom as a replacement in May 2023, and despite this one being more mechanically-sound, the case was not watertight, and one of the chronograph pusher valves snapped during routine use. I alerted Mr. ********************** to this issue, and I was met with accusations of sabotaging his company, and eventually proceeded to tell me that he would send me a final replacement, after field testing it himself, stating that it would be the final watch he would send, and that I will be responsible for any servicing it may require (dishonouring the 10-year warranty). That was in March 2024, and I'm without the watch, and I have been blocked from his social media.