Business ProfileforWaterRower Nohrd
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 560 Metacom Ave, Warren, RI 02885-2839
- BBB File Opened:
- 6/18/2008
- Years in Business:
- 36
- Business Started:
- 12/9/1987
- Business Incorporated:
- 12/9/1987
- Type of Entity:
- Corporation
- Number of Employees:
- 80
- Alternate Business Name
- Water Rower Inc
- WaterRower, Inc.
- Hours of Operation
Primary
- M:
- 8:30 AM - 5:00 PM
- T:
- 8:30 AM - 5:00 PM
- W:
- 8:30 AM - 5:00 PM
- Th:
- 8:30 AM - 5:00 PM
- F:
- 8:30 AM - 12:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Peter King, President
- Ms. Jill Lancaster, Director of Administration
- Contact Information
Principal
- Mr. Peter King, President
Customer Contact
- Mr. Peter King, President
- Ms. Jill Lancaster, Director of Administration
- Additional Contact Information
Phone Numbers
- (401) 247-7742Other Phone
- (401) 247-7742
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Kevin O
1 star12/12/2023
WaterRower Nohrd Response
12/13/2023
We are very sorry to hear the experience you had in regards to returning an item. If our product is defective, we always first offer ************ and we do not expect the customer to pay return shipping for the defective item. This was a mistake by our returns department and it has been addressed with them. A return tag will be emailed to you today and you will be refunded in full for your order.
Also, I apologize for slow responses around the Thanksgiving period, we had a spike in business and our resources were limited.
It is unfortunate that we cannot undo the poor service you experienced but we will learn from it. We appreciate the feedback, it gives us the opportunity to improve both our product and our customer service.
Sincerely,
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