Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Heritage Remodeling, Ltd. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforHeritage Remodeling, Ltd.

    Remodel Contractors

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Heritage Remodeling Ltd. provides remodeling and specializes in roofing, siding, and installation and sales of windows.

    Business Details

    Location of This Business
    3 Hezekiah Dr, Warren, RI 02885-1161
    BBB File Opened:
    1/1/1953
    Years in Business:
    71
    Business Started:
    1/1/1953
    Business Started Locally:
    12/11/1981
    Business Incorporated:
    12/11/1981
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    10
    Business Management
    • Mr. Ed Barber, President
    • Mr. Robert Alford, Vice President
    Contact Information

    Principal

    • Mr. Ed Barber, President
    • Mr. Robert Alford, Vice President

    Customer Contact

    • Mr. Ed Barber, President
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Barbara F

    2 stars

    06/17/2024

    I used this company in December 2022 to have vinyl siding installed on my home. They also installed a new sliding glass door and a new kitchen window. When I 1st saw the kitchen window I was mortified at what an awful job they did. All of the framing was uneven and crooked. I complained and the workers, not the owner came over to try to fix it. He didn't seem to know what he was doing. I told him the results were not satisfactory. I spoke to the owner which seemed to fall on deaf ears. The sliding door was another disaster. It was so difficult to open and close. The whole door would lift up trying to open it. The finish work was very sloppy and unprofessional. When we had heavy rains the ceiling in my basement would fill up with water and flood the basement. My home owner insurance *** sent out a company to find the source of the leak. The rain was pouring in under the slider due to not being installed correctly. Also my outdoor electric outlets were not secured and they are hanging out of their basements. I emailed the owner and it went unanswered. I had to hire a contractor to correct the problem. He said that the underneath rotten wood was never replaced and there was no flashing under the siding. Therefore the slider and the siding was not sealed. I am very sorry that I chose the company with the lowest price. The owner would visit the work site at my home but didn't do any of the work. When I saw something I didn't like I couldn't even discuss it with the workers due to a language barrier.

    Heritage Remodeling, Ltd. Response

    07/31/2024

    Always believed there is 2 sides to every story. First of all we strip all the rotted shingles on the house and filled up a dumpster.  This house was 
    Loaded with rot and termites.Then all the electrical outlets needed to be fixed by a licensed electrician. Which homeowner was told to do. Then we installed installed Patio door and window which was bought my home owner.We installed labor only. Which patio door was bought Cheap it looked like was returned and rebought. As far as water leaking, there was a lot of rot on the deck. One of my installers actually fell through trying to carry patio door.. and I did respond to homeowner. She said the insurance company was taking care of it. as far as being low bidder my prices are always priced reasonably. I stand by my record hundred and 100s of satisfied customers and A+ rating
    Owner of *********************************************, a family run business for 65 years

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.