Business ProfileforThe Chemistry Store
Additional business information
On March 26, 2024, BBB contacted the business regarding its use of “Lowest price, underselling claims” on their website (www.chemistrystore.com). The statement used is: "... We carry a full line of products and ingredients for making soap and cosmetics that are of the highest quality and the lowest cost. Since 1998, The Chemistry Store has prided itself on providing excellent customer service, fast shipping, and the lowest prices on the soap making supplies and cosmetic ingredients you need for your next project."
As outlined in the BBB Code of Advertising, Rule 12 “Lowest price, underselling claims”:
Despite an advertiser's best efforts to ascertain competitive prices, the rapidity with which prices fluctuate and the difficulty of determining prices of all sellers at all times preclude an absolute knowledge of the truth of unqualified underselling/lowest price claims.
12.1 Advertisers must have proper substantiation for all claims prior to dissemination.
12.2 Unqualified underselling claims must be avoided.
12.3 Advertisers can lessen the potential for consumer confusion by appropriate qualifications to any underselling/lowest price claim, such as by stating, if truthful, that the advertiser will meet or beat a lower price. In such circumstances, the advertiser must comply with Section 13.
BBB Code of Advertising can be viewed at www.bbb.org/code-of-advertising.
As of April 26, 2024, the business has failed to respond to the BBB and is continuing to advertise "... We carry a full line of products and ingredients for making soap and cosmetics that are of the highest quality and the lowest cost. Since 1998, The Chemistry Store has prided itself on providing excellent customer service, fast shipping, and the lowest prices on the soap making supplies and cosmetic ingredients you need for your next project."
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1133 Walter Price Rd, Cayce, SC 29033-3526
- BBB File Opened:
- 3/6/2006
- Number of Employees:
- 1
- Business Management
- Mr. John See
- Contact Information
Principal
- Mr. John See
Customer Contact
- Mr. John See
- Additional Contact Information
Fax Numbers
- (803) 926-5389Primary Fax
- (803) 926-5389
Customer Complaints
0 Customer Complaints
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