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          Find a Location

          Dominion Energy South Carolina has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileDominion Energy South Carolina

            Electric Companies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            220 Operation Way

            Cayce, SC 29033-3701

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            Customer Reviews

            1.17/5

            Average of 36 Customer Reviews

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            Customer Complaints

            99 complaints closed in last 3 years

            42 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/6/2009

            Years in Business: 179

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers utility services.

            Business Details

            This is a multi-location business.

            Find a Location

            Dominion Energy South Carolina has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              220 Operation Way, Cayce, SC 29033-3701
              BBB File Opened:
              12/13/2000
              Years in Business:
              179
              Business Started:
              1/1/1846
              Business Started Locally:
              1/1/1846
              Business Incorporated:
              7/19/1924
              Accredited Since:
              2/6/2009
              Type of Entity:
              Corporation
              Number of Employees:
              3300
              Alternate Business Name
              • SCE&G
              • South Carolina Electric & Gas
              • SCANA Company
              • PSCN Energy
              • Dominion Energy
              Business Management
              • Mr. Sam Dozier, General Manager Customer Service
              • Ms. Joy Boozer, Business Process Analyst
              Contact Information

              Principal

              • Mr. Sam Dozier, General Manager Customer Service

              Customer Contact

              • Mr. Sam Dozier, General Manager Customer Service
              • Ms. Cindi Hux, Customer Contact Supervisor
              • Ms. Joy Boozer, Business Process Analyst
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              99 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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              Most Recent Customer Complaint

              11/15/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              Good Afternoon, My name is *****, I purchased some land in Williston SC. I put in for power back in July. They first gave me the run round about needing the right away. The guy who I purchase the land from would not let Dominion place poles on his side of the road. It has been months that I have been trying to get power to my land. This land is a resident home not commercial. They told me that it would cost me $22,000. This is a new road that the real-estate guy put in, because he had all the land cut out into lots for sale and he was going to make it into a neighbor hood. I bought a little over 8 acres of land and another lady bought a little over 10 acres and another man bought some too and now since I am the first one asking for power they are wanting me to pay $22,000 up front in order for them to start power to my land that I already have a trailer on. Is this right can Dominion Energy charge a resident home $22,000??? Thank you,
              Read More
              Read 98 More Complaints

              Customer Reviews

              36 Customer Reviews

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              Most Recent Customer Review

              Brad M

              11/14/2024

              Never in my 47 years of living have I had to pay $286 for a deposit to get electricity on.. are we not All God's children that's supposed to be treated with respect and kindness how does this fall in that category ripping people off when we're already starving to death I only eat once a day as it is because the government inflation .. so Dominion energy is doing inflation on people that are already starving and dying and homeless I was homeless for 3 months before I even got this place so I got to cough up $286 I don't even have.. I paid my bill every single month for the last 20 years so why do I have to pay a deposit if I've been your customer that long so obviously you don't care about none of your customers you don't care if anybody even gets electricity on it so good luck in hell cuz that's where you guys are headed for ripping people off for no reason whatsoever I can see if I never paid my bills yeah good luck thanks for nothing

              Dominion Energy South Carolina Response

              11/15/2024

              The company has reached out to the consumer and advised of their findings.  We apologize for the inconvenience and have made the necessary corrections to the consumer's charged deposit.  
              Read 35 More Customer Reviews

              Local BBB

              BBB Serving Central South Carolina & Charleston

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