Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Pawrade has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Pawrade

      186 Seven Farms Drive Charleston, SC 29492

    Business ProfileforPawrade

    Dog Breeders

    At-a-glance

    Customer Reviews

    2.6/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    186 Seven Farms Drive, Charleston, SC 29492
    BBB File Opened:
    3/22/2024
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Business Management
    • Ms. Jen Elliott, Operations Manager
    • Mr. Brian Salta, Co-Founder
    • Mr. Brenden Salta, Co-Founder
    Contact Information

    Principal

    • Ms. Jen Elliott, Operations Manager

    Customer Contact

    • Ms. Jen Elliott, Operations Manager
    • Mr. Brian Salta, Co-Founder
    • Mr. Brenden Salta, Co-Founder

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mike M

    1 star

    09/09/2024

    Unbelievably horrific experience! After patiently waiting and finding my dream dog on this website, I called immediately to figure out how I can claim the puppy and was told I need to pay in full & just like many websites, the list price is not what you pay. There’s hidden fees & travel & insurance & something called a “health guarantee“. Ha! What a joke. I received my puppy and followed all of the required steps. I had him less than eight months when he suddenly became sick and I spent thousands & thousands of dollars I didn’t have to take him to the vet and the emergency hospitals. I say that with an S because plural hospitals to try and find out what was wrong and within seven days he had passed away. Pawrade and their payment company Pet Pay do not guarantee the health of the puppy & when it came to his tragic passing, it was my fault for not getting an autopsy done. So they will not help reimburse the cost of the puppy nor provide me with a new puppy. They also will not flag that breeder or help me get in contact with the litter mates to warn those families. It’s been nothing but an unbelievably expensive heartbreak to work with this company and all the finger-pointing that goes with the charges and the bad news. Do not use this website. Do not give them your payment information and do not get your hopes up.

    Local BBB

    BBB Serving Central South Carolina & Charleston

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.