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Find a Location

Busy Bee Lawn Care & Sprinkler Repair, Inc has 1 locations, listed below.

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    Business ProfileforBusy Bee Lawn Care & Sprinkler Repair, Inc

    Sprinkler Systems

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1034 Riverstone Ct, West Columbia, SC 29169-6000
    BBB File Opened:
    3/30/2009
    Years in Business:
    18
    Business Started:
    5/4/2006
    Business Started Locally:
    5/4/2006
    Business Incorporated:
    5/4/2006
    Type of Entity:
    Corporation
    Number of Employees:
    8
    Hours of Operation

    Primary

    M:
    7:30 AM - 7:30 PM
    T:
    7:30 AM - 7:30 PM
    W:
    7:30 AM - 7:30 PM
    Th:
    7:30 AM - 7:30 PM
    F:
    7:30 AM - 7:30 PM
    Sa:
    7:30 AM - 7:30 PM
    Su:
    7:30 AM - 7:30 PM
    Contact Information

    Principal

    • Mr. Ashley Brooks, Owner

    Customer Contact

    • Mr. Ashley Brooks, Owner
    • Ms. Joy Brooks

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Diane A

    1 star

    05/16/2024

    Extremely over priced. They charged $25 to replace each remitter. Emitter retail cost less than a dollar. Owner said I was paying for the expertise. The tubing was already there all they had to do was slip it into the existing hole. A child with no expertise could do that. Didn’t take 5 minutes to install 5 at the cost of $25 each. They charged $100 for call and setting timer - that seemed reasonable. Could not recommend Busy Bees !

    Busy Bee Lawn Care & Sprinkler Repair, Inc Response

    05/20/2024

    Any service company that I have ever used is going to use a service call fee to cover some of the expenses in the event that the repair does not generate enough revenue to cover some expenses. Yours was $65. We’re talking about a total of $225 cost here total, not in the thousands or anything. I interacted with the customer and asked her graciously. “what would you like to pay us then?“; What I’m saying is “we can refund you the money that you think you don’t need to be paying. Please tell us what you would like to pay us?”. The next thing I know, she says that she’s going to “take the higher ground and not speak to me anymore“, then I get this review on the Better Business Bureau. I do respect all customers and the BBB, so I have logged in and I have responded, and I again say publicly: What do you think you should pay us for this work that we have come to your home to do, we have expertly done for you, and are now asking for your input? Thank you for the review, we will work harder to do even better than we already are in terms of customer satisfaction. Best regards, owner.

    Local BBB

    BBB Serving Central South Carolina & Charleston

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