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Find a Location

1st Financial Bank USA has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • 1st Financial Bank USA

      363 W Anchor Dr North Sioux City, SD 57049-5154

      BBB Accredited Business
    • 1st Financial Bank USA

      PO Box 1000 North Sioux City, SD 57049-1000

      BBB Accredited Business

    Business Profilefor1st Financial Bank USA

    Bank
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.14/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    26 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/17/1999

    Years in Business: 33

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    1st Financial Bank USA has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • 1st Financial Bank USA

        363 W Anchor Dr North Sioux City, SD 57049-5154

        BBB Accredited Business
      • 1st Financial Bank USA

        PO Box 1000 North Sioux City, SD 57049-1000

        BBB Accredited Business
      Location of This Business
      363 W Anchor Dr, North Sioux City, SD 57049-5154
      BBB File Opened:
      12/9/1994
      Years in Business:
      33
      Business Started:
      1/1/1991
      Accredited Since:
      11/17/1999
      Type of Entity:
      Corporation
      Number of Employees:
      485
      Alternate Business Name
      • First Financial Bank USA
      Business Management
      • Laura Zebroski, Attorney
      • Albert Hegyi, President/CEO
      Contact Information

      Principal

      • Laura Zebroski, Attorney

      Customer Contact

      • Laura Zebroski, Attorney
      Additional Contact Information

      Fax Numbers

      • (605) 235-5311
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      26 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Martin B

      1 star

      03/29/2024

      Predatory to youth and manipulative lending practices. Ridiculous interest rates and started charging annual fees without my knowledge!

      1st Financial Bank USA Response

      04/03/2024

      Dear **************:Thank you for your feedback. Your comments have been forwarded to our management team. We here at 1st Financial Bank USA pride ourselves on providing outstanding customer service. In order to protect the confidentiality of your information, on April 3, 2024, we sent a detailed response to you via **** Priority Mail. If you have any questions, please contact us at **************. Thank you.Executive ***************

      Local BBB

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