Customer ReviewsforTravel Resorts Of The Midwest, LLC

In 2022 my wife and I stayed at Rushmore Shadows with our new-to-us RV. We ended up in a sales presentation where we were pressured into membership plans that we weren't sure about. The sales people sold us a 3-year trial membership with access to the online features which included condos, cruises, and air fare. We were happy trying this out for 3 years to see if we were "camping people." In November, 2022 we wanted to look into some travel to MN, so we opened the website and found that none of the promised features were available to us. I emailed customer support, and on November 30, 2022 I was contacted by a sales representative who told me I couldn't explore those promised features without upgrading my trial to a higher tier. I explained to him that I might be interested, but I was at work and couldn't pursue at that time. The high-pressure sales kicked in, and I ended up with an upgraded plan which allowed me access to the features which I was originally promised. We tried out the "deals" on hotels and travel, and found that they are still more expensive than competitors such as Priceline. In the original sales demonstration we were told there was a price guarantee, but I have since been unable to find any other evidence that was ever true. Now, we realize we are not "camping" people. We will never save money by using the travel options on their site. My wife recently lost her job, and we want out of our contract. Travel Resorts and their horrible ethics have pointed at the signed contract to refuse us, and deflect whenever we ask about the original deception which got us into this boat by not providing that which was originally promised to us. Travel Resorts of America is a time share with legal technicalities to avoid consumer protection laws which apply to time shares. They don't care about their customers, only the money they pay. I want out of my contract, and I wish Travel Resorts would help me with that instead of demanding I pay them.

I was approached at a local children's fair to enter for a free scooter for my kid, I obliged. Several weeks later I received a phone call from Kayla stating that we had won a hotel package and a $50 e-gift card as well as a key to see if it unlocks the scooter. We set up a time to pick up our prize, for whatever reason she insisted my husband come with. So we went to collect our prizes and were stuck in a 3 HOUR LONG presentation full of kids and false promises from a man with little to no intelligence. He finally realizes we weren't interested and let us leave, but in a very rude way. We received our prizes and he pushed us out the door. The "code" for the $50 gift card was not valid. The hotel package is a joke. And the scooter thing was just a ploy. We were lured to the resort under false pretenses and lied to about their "immaculate grounds," which left little to be desired. To prey on families at a children's fair then bait and switch them was very uncalled for, unprofessional and unethical. I drove 2 hours and sat for 3 hours to receive NOTHING. I don't even have an RV. Everything about our encounter was infuriating and a waste of time. Will never recommend this company to anyone.

We did a 3 year trial with them was promised tons and tons of stays and fun activities for our kids,now 5 years down the road haven't made a payment in 2 years I am in collections for on fake documents with changed dates in someone else's hand writing. In 3 years I was never able to use my membership which is why I never upgraded to the lifetime the one time I was able to stay I was booted from the cabin and forced to stay in a tent half way thru my stay. What a waste of money.

My partner and I purchased this membership and spent the only thousands we had on what would be a leisure dream. It's a complete nightmare. No one answers the phone and I cant get ahold of anyone. We were told that we would have access to cabins, hotels, camp grounds, fishing and hunting during our meeting in Bloomington MN. We've never utilized the membership because nothing was ever available and we continued to pay. "Nothing was ever available". I had a meeting today with Travel resorts of America and their person explained that its unfair that we've been misled and we've been taken advantage of like many others. I saved the information they've shared from the meeting and they even went on to explain that a legal team saw issues with the contracts. During the initial meeting my partner and I was told that if we want to cancel to make sure our dues are paid and to submit a written letter for cancellation. Ironically today, we learned for the first time that we are binded for life as a time share! I can't! I take care of elderly parents and they need medicine that's hardly affordable. We don't know what to do or where to look next. Be very careful...We cant keep up and the stress of this is destroying us. We are out of work and ends are not meeting.

********************* you go to their tour and are promised great prizes for attending "even if you choose not to purchase a package" oh we will mail it to you within 1 week. Well it's been a month and still nothing. They continue to say we're looking into it. They don't have anything, it's all a lie to get people there. Don't fall for it people!

High pressure sales tactics, Very untruthful during so called sales presentation. Made it sound so good and all the extras with condos and cheap week vacations. They say it is not high pressure but when we asked if we could think about it they say sure but no discounts would not apply. What they do ********************** they hide behind "contract", "legal agreement".