Business ProfileforTravel Resorts Of The Midwest, LLC

In 2022 my wife and I stayed at Rushmore Shadows with our new-to-us RV. We ended up in a sales presentation where we were pressured into membership plans that we weren't sure about. The sales people sold us a 3-year trial membership with access to the online features which included condos, cruises, and air fare. We were happy trying this out for 3 years to see if we were "camping people." In November, 2022 we wanted to look into some travel to MN, so we opened the website and found that none of the promised features were available to us. I emailed customer support, and on November 30, 2022 I was contacted by a sales representative who told me I couldn't explore those promised features without upgrading my trial to a higher tier. I explained to him that I might be interested, but I was at work and couldn't pursue at that time. The high-pressure sales kicked in, and I ended up with an upgraded plan which allowed me access to the features which I was originally promised. We tried out the "deals" on hotels and travel, and found that they are still more expensive than competitors such as Priceline. In the original sales demonstration we were told there was a price guarantee, but I have since been unable to find any other evidence that was ever true. Now, we realize we are not "camping" people. We will never save money by using the travel options on their site. My wife recently lost her job, and we want out of our contract. Travel Resorts and their horrible ethics have pointed at the signed contract to refuse us, and deflect whenever we ask about the original deception which got us into this boat by not providing that which was originally promised to us. Travel Resorts of America is a time share with legal technicalities to avoid consumer protection laws which apply to time shares. They don't care about their customers, only the money they pay. I want out of my contract, and I wish Travel Resorts would help me with that instead of demanding I pay them.