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          Find a Location

          Hayloft Property Management, Inc has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileHayloft Property Management, Inc

            Property Management
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            27124 Grummand Ave # C

            Tea, SD 57064-8143

            Get Directions
            Visit Website
            (605) 498-6000

            Customer Reviews

            2/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company provides apartment rental service.

            Business Details

            This is a multi-location business.

            Find a Location

            Hayloft Property Management, Inc has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              27124 Grummand Ave # C, Tea, SD 57064-8143
              BBB File Opened:
              5/22/2002
              Years in Business:
              36
              Business Started:
              1/1/1988
              Business Management
              • Rachel Fredericksen, Regional Manager
              • Janelle Barnahrd, Regional Manager
              Contact Information

              Principal

              • Rachel Fredericksen, Regional Manager

              Customer Contact

              • Rachel Fredericksen, Regional Manager
              • Janelle Barnahrd, Regional Manager
              • Tami Kramer
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Property management

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/02/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              Complaint Details Unavailable
              Read 5 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Michael H

              05/13/2022

              I moved out of the Hayloft property on the 30 of April, one month early than termination date, because the new tenant was found to take over the unit that I was staying in. Utilities were not taken out of my name until the 9th of April. Also I was told that the prorated amounts after the new sentence moved in would be displayed on the properties app payment system. It has been 2 weeks going on two weeks and the proper paperwork is still not in order. All I'm trying to do is make a payment of the prorated amount that is still not reflecting on the properties app payment system. I also called the office about 20 minutes before closing time and did not receive an answer I spoke to one of the property managers and was told that I will receive a call back and did not, I would have to wait until the beginning of next week for business matter coming to a completion.

              Hayloft Property Management, Inc Response

              05/26/2022

              The resident did move out early because we had new residents that wanted to move in. This is a benefit to the resident because they end up being responsible for less rent. Residents are responsible to keep utilities in their name until the new resident moves in or their responsibility ends whichever comes first. If he moved out April 30, but is responsible for the next months' rent that is why the utilities remained in his name until the new residents moved in on May 9 (I believe he meant the utilities were not taken out until the 9th of May not April. Obviously he would be responsible for utilities while living in the unit and he states he didn't move out until April 30). When finalizing a file after move out it does take 10-14 days for everything to be completed. The resident called out to the corp office, at Hayloft, after they closed for the day and then called to the property. The employee, at the property, explained it was Friday after 5 and that someone would reach out to him on Monday to follow up. He posted this complaint the same day he called after business hours. Since then we have discussed his final accounting letter with him.

              Local BBB

              BBB of Midwest Plains

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