Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Tractor Supply Company, Inc. has 1945 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tractor Supply Company, Inc.

      5401 Virginia Way Brentwood, TN 37027-7536

      BBB Accredited Business
    • Tractor Supply Company, Inc.

      135 John Rich Blvd. Murfreesboro, TN 37129

      BBB Accredited Business
    • Tractor Supply Company, Inc.

      513 Nolan Drive Smyrna, TN 37167

      BBB Accredited Business
    • Tractor Supply Company, Inc.

      1770 Haleukana St Lihue, HI 96766-9067

    • Tractor Supply Company

      380 New Hartford Rd Barkhamsted, CT 06063

    Business ProfileforTractor Supply Company, Inc.

    Farm Equipment
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    To avoid delays, please include store location including street, city and state on Step 2 of the form when submitting your complaint. American Express, Cash, Check, Visa, Discover, MasterCard, Store Card
    See all additional business information

    At-a-glance

    Customer Reviews

    1.37/5stars

    Average of 194 Customer Reviews

    Customer Complaints

    414 complaints closed in last 3 years

    147 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/29/2005

    Years in Business: 86

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Tractor Supply offers an extensive mix of products necessary to care for home, land, pets and animals with a focus on product localization, exclusive brands and legendary customer service for the Out Here lifestyle.

    Business Details

    This is a multi-location business.

    Find a Location

    Tractor Supply Company, Inc. has 1945 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Tractor Supply Company, Inc.

        5401 Virginia Way Brentwood, TN 37027-7536

        BBB Accredited Business
      • Tractor Supply Company, Inc.

        135 John Rich Blvd. Murfreesboro, TN 37129

        BBB Accredited Business
      • Tractor Supply Company, Inc.

        513 Nolan Drive Smyrna, TN 37167

        BBB Accredited Business
      • Tractor Supply Company, Inc.

        1770 Haleukana St Lihue, HI 96766-9067

      • Tractor Supply Company

        380 New Hartford Rd Barkhamsted, CT 06063

      Headquarters
      5401 Virginia Way, Brentwood, TN 37027-7536
      BBB File Opened:
      9/4/1979
      Years in Business:
      86
      Business Started:
      1/1/1938
      Business Started Locally:
      1/1/1979
      Business Incorporated:
      1/26/1982
      Accredited Since:
      3/29/2005
      Type of Entity:
      Corporation
      Alternate Business Name
      • TSC
      • Tractor Supply
      • Tractor Supply Company
      Hours of Operation

      Primary

      M:
      7:00 AM - 9:00 PM
      T:
      7:00 AM - 9:00 PM
      W:
      7:00 AM - 9:00 PM
      Th:
      7:00 AM - 9:00 PM
      F:
      7:00 AM - 9:00 PM
      Sa:
      7:00 AM - 9:00 PM
      Su:
      8:00 AM - 8:00 PM
      Business Management
      • Mr. Hal Lawton, CEO
      • Tricia Marcus, Administrator
      Contact Information

      Principal

      • Mr. Hal Lawton, CEO

      Customer Contact

      • Ms. Katya Powell
      • Mr. Hal Lawton, CEO
      Additional Contact Information

      Fax Numbers

      • (615) 484-4854
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      414 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      194 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jenifer D

      1 star

      11/05/2024

      I'd give less than one star if I could. Bought the largest bag of rabbit feed they had and opened it to feed my rabbits and its mostly sand, hardly any pellets at all. Called to try to exchange or see what I could do and they said they don't do food returns and hung up. So I'm stuck with a big bag of rabbit feed I can't use and lost 40 dollars because they can't take care of customers. Not the first run in with the one in Corinth, MS. Will NOT be shopping with Tractor Supply again.

      Local BBB

      BBB of Middle Tennessee

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.