Business ProfileforMeridian Law, PLLC

I have a legal pla through work. This case weas assign to their attorney Ray C** April 19th, 2024 - it took him over two months to contact me, two calls for a half hour and then 15 minutes. Then this guy sends sme a bill for $200 for hard expenses incurred - like ***** he said. This place is a scam, I would pay the expense of the ***** that would no more than $25.00, but just another attorney in the LegaLease Plan that is trying to take advantage of their members. Don't use this place, they are not honest or forthcoming based on my experience. And if you don't like what I said please refer to the below case. ****** ** *********

[EDITED RESPONSE] Meridian Law, PLLC has a record of providing exemplary service to hundreds of individuals and businesses across the state over the past ten years, which is evidenced by our numerous five-star reviews across multiple platforms. We take our clients’ concerns seriously and always seek to learn from them. In this case, however, the only takeaways are that: (1) Mr. H. was not and has never been a firm client, and (2) his position was flatly contradicted by the terms of his legal insurance plan, which continues to use our firm as a referral source for its members. Specifically, Mr. H. was referred to this firm by his legal insurance plan. Our attorney conducted a free initial meeting with Mr. H. and thereafter furnished him with a standard representation agreement for consideration. The project with which Mr. H. needed assistance required courier service on approximately six individuals. In our experience, delivery fees average around $25.00 apiece, so our attorney requested that he deposit $200.00 into our firm’s trust account to cover the cost of serving those six individuals by ***** plus any other expenses that may be incurred in the course of representing him. We made it clear that any unused amounts would be refunded to him at the end of our representation. The terms of Mr. H.’s legal insurance plan clearly provide that attorney fees should be billed directly to the plan but any costs associated with the matter should be billed to the plan member. In other words, Mr. H. was to pay any out-of-pocket expenses associated with our representation, not his legal insurance plan. Despite the express terms of his legal insurance plan coverage, Mr. H. refused to pay the cost deposit and incorrectly asserted that any costs associated with his matter should be billed to his legal insurance plan. He also informed our firm that he had experienced trouble in the past with other plan network lawyers who attempted to collect a deposit from him by labeling for out-of-pocket costs when he (erroneously) believed they were simply trying to increase their revenue on his matter. He informed our team that those previous law firms were no longer providers for the legal insurance plan and that, as a result of the issues he experienced with them, he is now in direct contact with the legal plan CEO. Mr. H.’s communication very clearly suggested that we should accept his incorrect interpretation of the plan language or risk him contacting the plan CEO and seeking to have our firm removed as a plan provider. Our attorney matter took the time to issue a detailed response and provide him with the following explanation: a) Mr. H.’s legal insurance plan requires the attorney to bill the legal fees on a covered matter directly to the legal insurance plan; b) the terms of Mr. H.’s legal insurance plan provide that he is responsible for actual hard costs incurred; c) when collecting a cost deposit, our law firm’s protocol is to keep a record of actual costs expended on a matter, then issue a refund of any unused funds at the matter’s conclusion; d) that a minimum of six ***** charges would be incurred for the overnight delivery of the materials that needed to be sent to the intended parties; and e) the $200.00 cost retainer was directly correlated to the estimated costs to be incurred in his case. The attorney also furnished Mr. H. with a copy of his legal insurance plan referral that plainly set forth the plan’s coverage and specifically provided that any actual costs incurred are the responsibility of the plan member. Despite receiving a detailed explanation and a copy of his legal insurance plan’s coverage terms from the attorney, Mr. H. refused to accept the terms of representation and became belligerent with multiple team members, so we declined to represent him and referred him back to his legal insurance plan so it could reassign him to another firm. Mr. H. thereafter threatened to file complaints with multiple agencies in retaliation, which is apparently why he left this review with the BBB. He then proceeded to contact his legal insurance plan and lodge a baseless complaint. His matter was thoroughly investigated by senior, executive-level manager(s) at his legal insurance plan. Our response to the inquiry by Mr. H.’s insurance plan included a similar summary. At the conclusion of the legal insurance plan’s investigation, our law firm was completely exonerated of any wrongdoing, and we were told that we remain in good standing with the plan. In fact, the legal insurance plan has continued to refer matters to our firm. On the other hand, the plan informed us that, Mr. H.’s “coverage has been canceled.” While we are disappointed that Mr. H believes he did not have a good experience with our firm, he was not a client, and we did everything we could to explain his plan’s terms to him. Unfortunately, he responded in an unreasonable manner despite apparently being told the same thing by multiple other plan attorneys in the past. We wish Mr. H. nothing but the best going forward. Submitted: 09/11/2024

I cancelled and was fully refunded for the year - I can supply the check if needed - just another lie from this firm - two demand letters and they want $200 retained for hard costs - I personally checked the costs of sending the ***** and it was less that $50 - so another firm in a network that our company will be changing for the betterment of al of our employees.