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Find a Location

First Horizon Bank has 22 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • First Horizon Bank

      701 Market St Chattanooga, TN 37402-4828

      BBB Accredited Business
    • First Horizon Bank

      137 Harrison Ln Soddy Daisy, TN 37379-4832

      BBB Accredited Business
    • First Horizon Bank

      170 Mouse Creek Rd NW * Cleveland, TN 37312-3840

      BBB Accredited Business
    • First Horizon Bank

      3604 Tennessee Ave Chattanooga, TN 37409-1044

      BBB Accredited Business
    • First Horizon Bank

      4430 Highway 58 Chattanooga, TN 37416-3015

      BBB Accredited Business

    Business ProfileforFirst Horizon Bank

    Bank
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/1960

    Years in Business: 161

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers consumer and business financial products and services.

    Business Details

    This is a multi-location business.

    Find a Location

    First Horizon Bank has 22 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • First Horizon Bank

        701 Market St Chattanooga, TN 37402-4828

        BBB Accredited Business
      • First Horizon Bank

        137 Harrison Ln Soddy Daisy, TN 37379-4832

        BBB Accredited Business
      • First Horizon Bank

        170 Mouse Creek Rd NW * Cleveland, TN 37312-3840

        BBB Accredited Business
      • First Horizon Bank

        3604 Tennessee Ave Chattanooga, TN 37409-1044

        BBB Accredited Business
      • First Horizon Bank

        4430 Highway 58 Chattanooga, TN 37416-3015

        BBB Accredited Business
      Location of This Business
      701 Market St, Chattanooga, TN 37402-4828
      BBB File Opened:
      1/1/1979
      Years in Business:
      161
      Business Started:
      1/1/1864
      Business Started Locally:
      1/1/1864
      Accredited Since:
      1/1/1960
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      8000
      Business Management
      • Mr. Jay Dale, Market President
      Contact Information

      Principal

      • Mr. Jay Dale, Market President

      Customer Contact

      • Ms. Pinky Young, Sr. Executive Assistant
      • Mr. Richard Shaffer
      • Mr. Jay Dale, Market President
      • Mr. Greg Cullum
      Additional Contact Information

      Fax Numbers

      • (423) 757-4408
        Primary Fax
      • (423) 757-4356
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Steven S

      1 star

      11/01/2024

      I use first horizon to pay my rent and have for years. I pull my rent from the atm and go inside to pay rent. On this day Friday 10252024 I pull 600$ off the atm and not only did it not dispense my $ but I took it from my account. There was a nice lady that worked here and tried taking 20$ off of hers but it did not dispense hers except hers was credited to her account. She was beside me the entire time and saw I never got my$. I have contacted my bank through chime and been to this location 3x. At this point I feel like I've had 600$ stolen from me and it's my ,rent money and I'm being charged 25$ that it's late

      First Horizon Bank Response

      11/12/2024

      Thank you for reaching out to us and sharing the details of your experience. We apologize for any inconvenience the situation may have caused you; however, you have taken the appropriate steps to recover your funds by contacting your financial institution and working with the banking center. If you need additional assistance, please contact us.

      Thank you,

      First Horizon Bank

      Local BBB

      BBB of Southeast Tennessee & Northwest Georgia

      BBB Reports On

      BBB reports on known marketplace practices.

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