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          Mountain View Chevrolet has 1 locations, listed below.

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            Business ProfileMountain View Chevrolet

            New Car Dealers
            BBB accredited business

            Contact Information

            310 E 20th St

            Chattanooga, TN 37408-2721

            Get Directions
            Visit Website
            (423) 266-0181

            Business hours

            9:00 AM - 7:00 PM
            Business Hours
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 6:00 PM
            Closed

            See Additional Hours

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/1/1960

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            New Cars and Trucks

            Business Details

            Location of This Business
            310 E 20th St, Chattanooga, TN 37408-2721
            BBB File Opened:
            1/1/1960
            Years in Business:
            17
            Business Started:
            4/24/2007
            Business Started Locally:
            1/1/1960
            Business Incorporated:
            4/24/2007
            Accredited Since:
            1/1/1960
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 11160 for this business, issued by Department of Commerce & Insurance/TN. The expiration date of this license is 1/31/2025.

            These agencies may include:

            Department of Commerce & Insurance/TN

            500 James Robertson Parkway, Davy Crockett Parkway

            Nashville TN 37243

            (615) 741-2241

            BBB records show a license number of 16206 for this business, issued by Department of Commerce & Insurance/TN. The expiration date of this license is 6/30/2025.

            These agencies may include:

            Department of Commerce & Insurance/TN

            500 James Robertson Parkway, Davy Crockett Parkway

            Nashville TN 37243

            (615) 741-2241

            Type of Entity:
            Corporation
            Alternate Business Name
            • Mtn. View Chevrolet
            • Mt View Chevrolet
            • MTW Acquisition, Inc.
            Hours of Operation

            Primary

            M:
            9:00 AM - 7:00 PM
            T:
            9:00 AM - 7:00 PM
            W:
            9:00 AM - 7:00 PM
            Th:
            9:00 AM - 7:00 PM
            F:
            9:00 AM - 7:00 PM
            Sa:
            9:00 AM - 6:00 PM
            Su:
            Closed

            Sales

            M:
            9:00 AM - 7:00 PM
            T:
            9:00 AM - 7:00 PM
            W:
            9:00 AM - 7:00 PM
            Th:
            9:00 AM - 7:00 PM
            F:
            9:00 AM - 7:00 PM
            Sa:
            9:00 AM - 6:00 PM
            Su:
            Closed

            Service

            M:
            7:30 AM - 6:00 PM
            T:
            7:30 AM - 6:00 PM
            W:
            7:30 AM - 6:00 PM
            Th:
            7:30 AM - 6:00 PM
            F:
            7:30 AM - 6:00 PM
            Sa:
            8:00 AM - 4:00 PM
            Su:
            Closed
            Business Management
            • Mr. Randall Hebert, Owner/Operator
            • Mr. Larry White, General Manager
            Contact Information

            Principal

            • Mr. Randall Hebert, Owner/Operator

            Customer Contact

            • Mr. Randall Hebert, Owner/Operator
            • Mr. Clay Watson, Executive Manager
            • Mr. Larry White, General Manager
            Additional Contact Information

            Fax Numbers

            • (423) 267-3058
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/30/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I bought a truck from mtn chevy, i was told it was certified preowned an in less then 48 hours i was pulled over for a tail light out, the truck was over heating due to a coolant leak an the transmission was leaking from the bell housing, i have waited two weeks for the dealer to make it right with no word or update, just them stating they are waiting to hear back from the bank
            Read More
            Read 10 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Regina W

            05/20/2024

            Mt. View Chevrolet advertised a vehicle as "certified" on ********** and other places. I asked ********** to send them my info and Mt. View contacted me the next morning. They told me everything was working on the vehicle and they could bring it two hours to me. I asked them for a video and to try everything to make sure it was all working. They sent me the video and assured everything worked perfectly. When I asked if I could have Lemon Squad come by and inspect it before they brought it to me, they said they had already given it a thorough inspection themselves and that it has a 6 mo 6000 mile warranty on the powertrain. I asked several other questions and they never told me about the cars problems. They told me there was no room for price negotiation as it was at the bottom. I asked for the "out the door" price and they would not give it to me. They wanted to bring me the car and let me drive it first. I asked 3 times for a copy of the car inspection. I didn't want them to bring it until I had it inspected and I didn't want to pay for a Lemon Squad inspection until I had seen Mt. View's own inspection. On my 3rd request for a copy of their inspection they finally told me that they could not send it to me. Finally they told me there were two problems they would not pay for: 2 bent wheels and the non-functioning front camera. They were willing to bring me a car for $40,000 without telling me about the damages until I made them give me the results of their inspection and the cost of repairs... and then they said they had priced the car accordingly. This is clear dishonesty and bait and switch. Not honest people who care for others at all.

            Mountain View Chevrolet Response

            05/30/2024

            Our records show that from the time your lead came into our system on 5/19/2024 until late afternoon of 5/20/2024, our team answered all of your questions by sending videos, text messages and phone calls. You were sent the out the door numbers and given all of the information from our service inspection as well. You decided that our vehicle wasn't the one for you, and that is OK, but in no way did we mislead you.
            Read 5 More Customer Reviews

            Local BBB

            BBB of Southeast Tennessee & Northwest Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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