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          Play It Again Sports has 1 locations, listed below.

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            Business ProfilePlay It Again Sports

            Sporting Goods Retail

            Contact Information

            121 Terminal Rd

            Clarksville, TN 37040-5825

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            Email this Business
            (931) 645-8033

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            According to information supplied by the company, it offers the sale of sporting goods including golf, tennis and fitness equipment.

            Business Details

            Location of This Business
            121 Terminal Rd, Clarksville, TN 37040-5825
            Email this Business
            BBB File Opened:
            8/26/2002
            Years in Business:
            31
            Business Started:
            12/1/1993
            Business Incorporated:
            12/1/1993
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • R & D Sports, Inc.
            Business Management
            • Mr. Phil Gaetano, Owner
            Contact Information

            Principal

            • Mr. Phil Gaetano, Owner

            Customer Contact

            • Mr. Phil Gaetano, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/14/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            I stopped by Play it Again Sports in Clarksville, ** and told them I was interested in purchasing a **** ****** Fitness Elliptical. A few days later the owner called me and said he could order one of these machines. On 1 Feb 2022 he called me and told me he was ready to place the order and I gave him my credit card number. The total cost was $******** which included a $****** charge to assemble and deliver my elliptical once it was delivered to his store. It came in and he delivered it on 12 Feb. The elliptical is so stiff that I can not use it. I called the store owner on 13 Feb and told him the problem and that I would like to return it. He told me that since he ordered it online that there was nothing he can do to help me out. He said I would have to contact the company that made it. I don't think this is right, he ordered the elliptical, it was delivered to his store, I paid the store a delivery and set up fee of $******. The elliptical is not what I expected and it does not operator correctly and all he says he can do is let me work it out w/the company from where it came from. This does not seem right. I am willing to pay him to pick it up or to deliver it to his store. The elliptical was not used and is not damaged in any way. I will even pay return shipping if that what it takes.
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            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Dusty S

            02/16/2023

            It is such a shame that this is the only place in Clarksville, TN to buy hockey equipment from, used or new. I've been there a few times before with no issues but after our last visit, we will not be returning. I was waiting to get checked out when my son was doing some stick handling with the stick and ball we were purchasing. He wasn't moving around or shooting it but the employee I've never seen before immediately told me that he can't do that here. Of course, I tell him to stop but what's the issue? He wasn't getting in anyone's way or damaging anything but was simply trying out the equipment I was already going to buy. I know you can't be throwing balls around or be climbing on things which wasn't remotely anything he was doing. This place is too anal about the equipment (which isn't amazing to begin with) and doesn't make me or my son feel welcomed as hockey players. **** ****** in Hendersonville has a net and an area to try out their stuff. They don't expect you to buy anything without trying it out first and testing their stuff out is encouraged. They are very welcoming and make it feel like they want you there. Not the vibe I get at Play it again so I will be using the extra gas and time to go to Hendersonville for my hockey needs from now on.

            Play It Again Sports Response

            02/20/2023

            ** ********, thank you for your review and information. I do remember you checking out on 2/11 but do not recall you being concerned over asking your son not to "stick play" at the counter. Despite your son's obvious advanced stick and ball control for his age, we do not allow hockey stick play, swinging of baseball bats, kicking soccer balls, throwing lacrosse balls, etc. outside of the designated areas to do this. We offer a full swing room for customer use to test products when requested and when available. I hope you can understand that, due to customer safety, we have rules that govern how (and where) products are tested or used. And, regardless of how benign that activity may seem to a parent, it opens the door for escalation of more aggressive play in customer traffic areas, which is a safety concern and impacts other customers' experiences. I hope you understand that as the owner of a business, I have many responsibilities and customer and employee safety are paramount. I hope you visit us again. Thank you
            Read 1 More Customer Review

            Local BBB

            BBB of Middle Tennessee

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