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Find a Location

Albatross Auto Shipping has 1 locations, listed below.

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    Business ProfileforAlbatross Auto Shipping

    Auto Transportation

    At-a-glance

    Customer Reviews

    3.53/5stars

    Average of 43 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview


     

    Business Details

    Location of This Business
    9111 Cross Park Dr # 1039, Knoxville, TN 37923-4506
    BBB File Opened:
    1/15/2023
    Years in Business:
    2
    Business Started:
    11/25/2022
    Business Incorporated:
    11/25/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Albatross Auto Shipping LLC
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    9:00 AM - 5:00 PM

    Customer Complaints

    11 Customer Complaints

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    File a Complaint

    Customer Reviews

    43 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Oleh B

    1 star

    08/06/2023

    This company is a ONE BIG SCAM! First time ever needed to ship the car from Michigan to Texas. I received several quotes. Agent from company sounded trustworthy and assured about their service. But very quickly I realized that all they need is $200 nonrefundable deposit. After deposit was paid by Venmo (big mistake!) started the game of extortion and aggravation. I was receiving daily phone calls during work time. Original quote on contract of $550 was “not good anymore” and they started to ask for more and more money. I refused, stating that it was not a price agreed on the contract and told if they cannot stick to the contract to refund my deposit. Instead they offered me to explore “the other options” technically forcing me to cancel my contract after which the deposit is not refundable (according to the contract). After 4 days they sent me another contract this time for $900 and said that the car will be picked up in few days because the truck trailer is broken! They gave phone number to the driver. Amazingly the driver had the same foreign accent and on background I could hear sounds like office chatter. Driver assured that he “knows this company and agent very well”. I had the feeling that he was sitting next to the “agent” and was part of the scheme. Finally realizing that I was scammed, I called other company with good BBB feedback. My car was picked up and shipped without problem and aggravation in timely manner. Albatros Trucking Co refused to refund my deposit, claiming that I cancelled my contract which I never did and will try to get my my deposit back. They even have the guts to send me repeated texts with offers “as valuable customer” for future shipments and referrals!!! Angry, first of all on myself for missing all the “red flags”, I am writing this review to prevent other people from being ripped off. I will file the complaints with BBB and State of Tennessee or other institutions.

    Local BBB

    BBB of Greater East Tennessee

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