Business ProfileforFalcon Roofing

A roof was installed on our home that started on Oct 13th, 2021. The crew ran into several issues and it went from a 1 day to a 2 day job. After the 2nd day they said they were done and the job was completed. Upon looking at the roof I found many issues. I contacted them and they came back out to try to fix the issues. After leaving, many issues still were present. They came back out 3 more times to try and resolve the issues. After the last time they said it was done, even with issues still present. 6 days total. Issues: crew did not have correct tools, crew didnt know it was a metal roof, ran out of shingles, shingles not cut correctly, rake cuts uneven, shingles in valley not cut, incorrect overhang over drip edge, debris left on roof, damaged shingle, many exposed nails, improperly installed underlayment- drip edge and flashing, no flashing in spots, had to rip off and redo the front porch-back porch and both dormers because they did not put the proper underlayment down the first time, removed and reinstalled old facia- some has now blown off due to improper install, gap in ridge vent, shingles with manufacturer defects were installed, reused exhaust vent and tried to reseal by silicone all over, standing water on flashing, rusted nails. I have been in contact with Falcon Roofing several times. Bryant the owner will say one thing over the phone but then refuse when I request to have an email sent summarizing what we spoke about. He refuses to answer questions in emails, what brand of materials he used, give me any of his 3rd party contractors information. He refuses to admit fault where it is documented. He will only agrees to deduct the cost of repair by another contractor, if....i sign a Non-Disclosure agreement first. Now he is threatening me with legal actions for non payment. I am qualified for financing through a lender of theirs for the full amount. Their warranty is viewed as invalid due to their inability to fix the roof correctly.