Business ProfileforSafelite AutoGlass

I give them an F - I made an appointment more than a week ahead to schedule my windshield repair. I scheduled on Saturday morning at 9am because I work during the week and can't get it fixed during the week. I confirmed the appointment each time they sent me a text message to do so. On Friday (the night immediately before the appointment) at 5:50 pm i received a message saying that they have changed my appointment to Monday during the workday. I immediately called them back and let them know that wouldn't work and that i needed to keep my appointment where it was the next morning. The person who answered the phone said that they wouldn't have my windshield part so they wouldn't be able to do the repair. I reminded them they had had more than a week to get the part and asked them why they hadn't done so. He didn't have an answer. I asked to speak to his manager, and he handed the phone to his friend next to him, who also couldn't help me. I asked to speak to his manager, and he told me i couldn't talk to his manager. I told them i would get it done somewhere else. A few minutes after i hung up the person called back and said they had magically gotten the windshield and that they could do it at 4pm on Saturday. At that point i was so frustrated I declined. This shop is unreliable, avoid.