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          Find a Location

          IngramSpark has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • IngramSpark

              1246 Heil Quaker Blvd La Vergne, TN 37086

            • IngramSpark

              1 Ingram Blvd. MS 395 La Vergne, TN 37086

            • IngramSpark

              14 Ingram Blvd La Vergne, TN 37086-3634

            Business ProfileIngramSpark

            Book Publishers
            Multi Location Business

            Contact Information

            1246 Heil Quaker Blvd

            La Vergne, TN 37086

            Get Directions
            Visit Website

            Customer Reviews

            1.13/5

            Average of 45 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            136 complaints closed in last 3 years

            43 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Ingram Spark offers the printing of physical books on demand and the global distribution of physical books and eBooks.

            Business Details

            This is a multi-location business.

            Find a Location

            IngramSpark has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • IngramSpark

                1246 Heil Quaker Blvd La Vergne, TN 37086

              • IngramSpark

                1 Ingram Blvd. MS 395 La Vergne, TN 37086

              • IngramSpark

                14 Ingram Blvd La Vergne, TN 37086-3634

              Location of This Business
              1246 Heil Quaker Blvd, La Vergne, TN 37086
              BBB File Opened:
              1/8/2015
              Years in Business:
              11
              Business Started:
              4/1/2013
              Business Incorporated:
              3/13/2011
              Type of Entity:
              Corporation
              Alternate Business Name
              • Lightning Source, Inc.
              Contact Information

              Customer Contact

              • Jenna Hall
              Read More Business Details and See Alerts

              Customer Complaints

              136 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/16/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              In May, 2024, I self-published a book through Ingram Spark. After 60 days, they charge a fee for revision so I needed to pay $50 to do so, which I did. The money was taken off of my bank account on 5 October but the files were never released. I contacted them and they gave me a coupon code for $50 which doesn't work. I contacted them again and spoke to about 6 different people/agents all of whom have told me they will help me but then never solve the issue or get back to me. I'm losing book sales because they aren't releasing my book and each person gives me a different reason as to why they think it's not working. I have requested that my book be released from their side or that I get a refund. I'm still waiting for a reply and as I said, losing business at the same time. I need an answer or help and no-one there is willing or able to provide it (they're always "checking" with their senior department who never responds), and each email takes a week+ to get a response to. Please Help!
              Read More
              Read 135 More Complaints

              Customer Reviews

              45 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Chris H

              11/11/2024

              Locked out of my account and trying to get that resolved: one month of fruitless queries to customer support, no result at all, just boilerplate answers. Dysfunctional.

              IngramSpark Response

              11/12/2024

              Support is contacting ****** directly to assist with getting him logged in. Thank you.
              Read 44 More Customer Reviews

              Local BBB

              BBB of Middle Tennessee

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