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Find a Location

Evolve Bank & Trust has 16 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforEvolve Bank & Trust

    Bank
    Multi Location Business
    BBB accredited business

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    United States of America vs. EVOLVE BANK AND TRUST

    Evolve Bank and Trust entered into an agreement with the Justice Department to resolve allegations that the company engaged in lending practices that discriminated on the basis of race, sex and national origin in the pricing of its residential mortgage loans between 2014 through 2019. Per the agreement, the company will establish a settlement fund of $1.3 million to compensate affected borrowers. The company will also pay a civil penalty of $50,000. See the press release for more information. 

    https://www.justice.gov/opa/pr/justice-department-announces-actions-resolve-lending-discrimination-claims-against-evolve

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    170 complaints closed in last 3 years

    81 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/2006

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Evolve Bank & Trust is a technology focused financial services organization and Banking-as-a-Service ("BaaS") provider.

    Products & Services

    Open Banking, Retail and Commercial Banking, Mortgage Lending, SBA Lending and Trust. Evolve is recognized as a global leader in the Payment Processing.

    Business Details

    This is a multi-location business.

    Find a Location

    Evolve Bank & Trust has 16 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      6000 Poplar Ave Ste 300, Memphis, TN 38119-0928
      BBB File Opened:
      7/11/2005
      Years in Business:
      20
      Business Started:
      1/8/2004
      Accredited Since:
      11/1/2006
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Thomas Holmes, Chief Marketing Officer
      Contact Information

      Principal

      • Mr. Thomas Holmes, Chief Marketing Officer

      Customer Contact

      • Mr. Thomas Holmes, Chief Marketing Officer
      Additional Contact Information

      Fax Numbers

      • (901) 334-0973
        Primary Fax
      • (901) 624-5540
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      170 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      17 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Caitlin D

      1 star

      07/30/2024

      They sent out an email about their services having a data breach an entire month after they posted about the breach on their website. Absolutely no excuse they needed to send the emails letting people know their social security numbers were stolen THE SECOND IT HAPPENED NOT A MONTH LATER!!!!

      Local BBB

      BBB of the Mid-South

      BBB Reports On

      BBB reports on known marketplace practices.

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