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Find a Location

Interface Security Systems, LLC has 1 locations, listed below.

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    Business ProfileforInterface Security Systems, LLC

    Security Systems

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Interface offers:
    Retail, Commercial & Small Business:
    Secure Managed Broadband,PCI Compliance,
    Alarm/Event Monitoring,Digital Voice,Interactive Video Surveillance,Managed Access Control,Fire/Life Safety.
    Residential:
    Home Management Solutions,Intrusion Detection,
    Fire/Life Safety,Asset Protection,NetWatch: Wireless Backup,Total Connect and Insurance Discount.











    Business Details

    Location of This Business
    2690 Kirby Whitten Rd Ste 101, Memphis, TN 38133
    BBB File Opened:
    3/1/1986
    Years in Business:
    39
    Business Started:
    9/1/1985
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Interface
    Business Management
    • Mr. Darrell Spencer, District Sales Manager
    Contact Information

    Principal

    • Mr. Darrell Spencer, District Sales Manager

    Customer Contact

    • Mr. Matt Stopa, Vice President Mid-South Region
    • Mr. Mike McLeod, President/CEO
    • Mr. Darrell Spencer, District Sales Manager
    • Mr. Chuck Omelson, Residential Contact
    • Ms. Lisa Beckring, Customer Service Supervisor
    Additional Contact Information

    Fax Numbers

    • (901) 377-9910
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: 4 tips on buying a home security system - and 4 red flags to avoid

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Celeste B

    1 star

    04/10/2023

    I would rate zero if I could. Anytime something happened and I needed to review my cameras, the information was completely eliminated. I returned a camera and it took the company about 4 months to provide a refund to me. This "refund" was called an "overpayment" on their check and was only provided after I went into full-blown ballistic with the sales person with which I worked with previously. I have no idea why they have been given an A+ as they have completely failed me. Again, I attempted to clear up a matter in the billing department which took over 6 months and had to get my ex-husband involved. I would NEVER recommend this company as I have had so many issues. I am currently locked into a contract and am very tempted to pay over $3K just to get some relief. I do not use the system and zero communication is provided. This is a complete rip off!

    Customer Response

    05/03/2023

    Good Afternoon, We received your review and are so sorry to learn you have been having issues. We take customer satisfaction seriously and are always glad to hear from you. First, I would like to apologize for the frustrations you've been experiencing recently. I want you to know that we appreciate your feedback, it allows us to resolve any problems that occur and help us to improve our services. We're proud you have selected our company as your service provider, and we'd like the opportunity to resolve your concerns and earn your continued trust. I have tried reaching you a couple of times by calling two different numbers we have on file but havent been able to leave voicemail. We are truly sorry for the inconvenience and would like to work with you to resolve this matter. Please give me a call when youre able. Thank you.******************* Regional Customer Experience Manager Interface Systems ********************************************************************************** Direct: ************ |TF: ***********************

    Local BBB

    BBB of the Mid-South

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