We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Ditto Music has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Ditto Music

              150 4th Ave N Nashville, TN 37219-2415

            • Ditto Music

              1412 17th Ave South Nashville, TN 37212

            Business ProfileDitto Music

            Music Distribution Companies
            Multi Location Business

            Additional business information

            Additional Info:
            The business provided BBB with the listed address in Nashville. However, the company website states that they are in the UK, "Ditto Ltd, trading as Ditto Music of 29-31 Parliament Street, Liverpool, L8 5RN, Company No. 03976764" The listed address is a duplex which, according to internet records may be rented as offices to health care professionals. The business may be using the address as a mail drop forwarding service. Consumers should be aware that the business is not US based but based in the UK. This company has indicated that it will not work to resolve customer disputes through BBB.
            Additional Info:
            The business provided BBB with the listed address in Nashville. However, the company website states that they are in the UK, "Ditto Ltd, trading as Ditto Music of 29-31 Parliament Street, Liverpool, L8 5RN, Company No. 03976764" The listed address is a duplex which, according to internet records may be rented as offices to health care professionals. The business may be using the address as a mail drop forwarding service. Consumers should be aware that the business is not US based but based in the UK. This company has indicated that it will not work to resolve customer disputes through BBB.
            See all additional business information

            Contact Information

            150 4th Ave N

            Nashville, TN 37219-2415

            Get Directions
            Visit Website

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            34 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Ditto Music has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Ditto Music

                150 4th Ave N Nashville, TN 37219-2415

              • Ditto Music

                1412 17th Ave South Nashville, TN 37212

              Location of This Business
              150 4th Ave N, Nashville, TN 37219-2415
              BBB File Opened:
              7/21/2011
              Years in Business:
              13
              Business Started:
              7/21/2011
              Business Management
              • Mr. Lee Parsons, Manager
              Contact Information

              Principal

              • Mr. Lee Parsons, Manager

              Customer Contact

              • Mr. Lee Parsons, Manager
              Read More Business Details and See Alerts

              Customer Complaints

              34 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/04/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              They are wrongfully keeping my royalties that have been paid out to me claiming that Spotify fined them but also will not provide legitimate proof of this claim Spotify sure hasnt mentioned a thing about it and I have spoken with Spotify about it. They claim that they at no point fined Ditto Music for any of my music on their platform.
              Read 33 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Katherine P

              07/26/2024

              I was emailed a “warning” that ******* claimed I participated in artificial streaming. I have done no such thing, but my (one and only) song was taken down from *******. I reached out to *******, and they told me my distributor (Ditto) could send them my appeal to try and get my music reinstated on *******. I was given a form letter type of response from Ditto saying basically, “If ******* took your song down, there’s nothing we can do.” That’s completely false. A. They can reach out to *******. B. Upon further research, it’s Ditto who removed the song, not *******! I have reached out many times, only to be ghosted by Ditto customer support. I pay for a Pro Membership, which is supposed to provide 24/7 support. I was even able to see that my messages had been “seen”, but when I looked later it was changed to “not seen yet”. This is some serious scam **! There is an article in ******* ********** April, 9, 2024 edition about exactly what has happened to me.
              Read 2 More Customer Reviews

              Local BBB

              BBB of Middle Tennessee

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.