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          Find a Location

          Radiant Plumbing & Air Conditioning - Austin has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileRadiant Plumbing & Air Conditioning - Austin

            Air Conditioning Repair
            Multi Location Business
            BBB accredited business

            Contact Information

            901 Reinli St

            Austin, TX 78751-1506

            Visit Website
            (737) 258-4385

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            Customer Reviews

            1.71/5

            Average of 21 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            20 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 3/11/2011

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            As a trusted staple in Austin, our mission is to deliver not just services, but solutions that seamlessly blend affordability with top-notch quality and care. We're dedicated to fostering trust through transparent pricing and clear communication, guaranteeing prompt attention to all your plumbing and HVAC needs, whether routine or urgent. Call us today and let us keep your home comfortable and efficient. 

            Business Details

            This is a multi-location business.

            Find a Location

            Radiant Plumbing & Air Conditioning - Austin has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              901 Reinli St, Austin, TX 78751-1506
              BBB File Opened:
              10/9/2008
              Years in Business:
              14
              Business Started:
              9/29/2010
              Business Started Locally:
              9/29/2010
              Business Incorporated:
              9/29/2010
              Accredited Since:
              3/11/2011
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Radiant Plumbing & Air Conditioning
              • Radiant Plumbing Service
              • Radiant Plumbing Service LLC
              Business Management
              • Mr. Joe Finney, CEO
              Contact Information

              Principal

              • Mr. Joe Finney, CEO
              Additional Contact Information

              Fax Numbers

              • (210) 444-9438
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              20 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/25/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              On October 7th,I contacted Radiant Plumbing and air-conditioning about a blocked kitchen drain. After inspecting the problem they informed me that they will have to fix the pipe under the sink.They spent next 7 days trying to fix the problem. They were last here on Thursday, October 17th, leaving 2 huge piles of dirt on my lawn and a hole under my house. I've tried both calling and texting to ask when they were coming back but they won't respond.I have scheduled another plumbing company to come and assess the unfinished work. I have also paid Radiant the full amount of ***** dollars and am disputing the last 2 charges of ***** dollars and 39 dollars with my bank.
              Read More
              Read 19 More Complaints

              Customer Reviews

              21 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Deanna P

              09/15/2024

              Im a teacher, single mother, and paid Radiant $14,500. My thermostat resets itself as high as 90 degrees. Radiant has treated me in unconscionable ways at every level. Ive spoken to 4 *******s and now the **. Email correspondence between me (******) and ******, the supervisor of the first ******* Ive gone above, simply seeking empathy, respect, and help. ******: I'm exhausted by this situation, by continuing to have to retell this story again and again, by the lack of empathy and expediency. In addition to the constant resetting of the temps, tonight I thought there was a fire in my home. I ran for my child and to get outside, only to realize it was my thermostat. Now it's turning on the heater. ******: Since I last emailed you my heater has overridden my AC 4 times. This is getting worse! ******:Please call me tonight. ******: I'm sorry I'm eating dinner and watching a film. Is there an issue with your new thermostat? ******:Yes. It's set to 74 and the temp in my home is 83 in my home but please don't let me disturb or disrupt your evening. Send me to your boss. You're clearly too busy to be bothered. My daughter and I will just sit here and sweat.Maybe consider not acknowledging the situation after work hours if you're unwilling to help. Enjoy your dinner and film. ******: ******, For a more efficient resolution to your service needs, please reach out to Customer ********************** Representatives by phone. We have an afterhours team available to assist with late night concerns. Please note that I am not required to work or respond outside of regular hours. Given the time, it may be challenging to schedule an appointment for tonight, as our after hours team might already be booked. I understand your frustration but it is essential to use proper channels to that our team can assist you effectively. Please call to make an appointment, and we will ensure you receive the support you need. Thank you for your understanding. End email. I could say so much more but out of space.
              Read 20 More Customer Reviews

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