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            Business ProfileClub Car Wash

            Mobile Car Wash

            Contact Information

            741 Old Austin Hwy

            Bastrop, TX 78602

            (512) 412-6126

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            741 Old Austin Hwy, Bastrop, TX 78602
            BBB File Opened:
            4/8/2020
            Years in Business:
            7
            Business Started:
            10/11/2017
            Type of Entity:
            Sole Proprietorship
            Alternate Business Name
            • Rapid Express Car Wash
            Business Management
            • Ms. Tiffany Lynn, Manager
            Contact Information

            Principal

            • Ms. Tiffany Lynn, Manager

            Customer Contact

            • Ms. Tiffany Lynn, Manager
            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/26/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I recently noticed that my promotional offer ended a few days ago, and my membership was renewed automatically. I intended to cancel before the renewal but may not have completed the process correctly. Consequently, my credit card was charged $40, which is beyond my budget.I reached out to the merchant requesting a refund, but they refused. I followed up, explaining that I hadnt used the service since the renewal and emphasized that the charge was a financial burden for me. Unfortunately, they still declined to issue a refund.
            Read 3 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tiffany D

            12/20/2023

            First to have the entire windshield bashed in like a I was in a horror film inside of the car wash to next having the arm that allows you through after you pay completely destroy my hood and to be told they wouldnt be fixing it even when two employees saw it happen about a foot away apologized for it happening and took photos for proof to pass to higher authority.. got a phone call a few days later being told they werent claiming that happened because my guess is he didnt want to get in trouble. and he denied it happening even after he acknowledged picking up the arm that bounced off my hood and fell to the ground. I have proof of video that damages were not done before the car wash and will have to go to court to have my damages taken care of I have multiple messages from over 10 other friends that they also denied fixing their damages done by the car wash.. and not taken care of.
            Read 2 More Customer Reviews

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