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          Universal Coin & Bullion, Ltd. has 1 locations, listed below.

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            Business ProfileUniversal Coin & Bullion, Ltd.

            Coin Dealers
            BBB accredited business

            Additional business information

            Additional Info:

            ATTENTION CUSTOMERS:

            Universal Coin & Bullion, Ltd. requests any customer with concerns contact their Customer Service Department at (877) 899-8380.  
            By contacting the Customer Service Department directly, your concerns will be addressed promptly.   This contact number is also prominently displayed on website at:  https://www.universalcoin.com/

            See all additional business information

            Contact Information

            7410 Phelan Blvd

            Beaumont, TX 77706-5749

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            Customer Reviews

            3.91/5

            Average of 11 Customer Reviews

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            Customer Complaints

            5 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/1/1995

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Universal Coin & Bullion specializes in U.S. rare coins, Precious Metal IRAs, certified United States coins including: Type II and Type III Double Eagles, Indian Head Quarter Eagles, and key date gold, silver, and platinum American Eagle specimens. Coin consultation and appraisal services also provided.   

            Products & Services

            This company offers the retail sale of popular gold & silver and certified rare coins. They also provide award-winning books, newsletters and other education materials about coins and precious metals. Free appraisals by appointment.

            Business Details

            Location of This Business
            7410 Phelan Blvd, Beaumont, TX 77706-5749
            BBB File Opened:
            10/1/1995
            Years in Business:
            33
            Business Started:
            6/1/1991
            Business Started Locally:
            6/1/1991
            Accredited Since:
            10/1/1995
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Number of Employees:
            50
            Alternate Business Name
            • Mike Fuljenz Universal Coin
            Business Management
            • Mr. Tom Novak, Sales Manager
            • Mr. Michael Fuljenz, President
            • Ms. Vickie Hernandez, Assistant
            • Ms. Diane Verde, Administrator
            • Ms. Melissa Tappe, Assistant Administrator
            • Customer Service, 877-899-8380
            • Office Number, 409-866-4112
            Contact Information

            Principal

            • Mr. Michael Fuljenz, President

            Customer Contact

            • Mr. Michael Fuljenz, President
            • Mr. Gary Linthicum, Legal Counsel
            Additional Contact Information

            Fax Numbers

            • (409) 866-2022
              Primary Fax

            Phone Numbers

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            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/12/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            The details of the problem are in the word document that is attached. The company supposedly records and keeps track of all phone calls. We feel everything we have represented in the letter is true and factual. We feel the company has been deceptive and misleading. We were given a valuation of our coins about one year ago and yet when we want to liquidate some the values are dramatically different than what we were told. We do not believe that our coins were worth so much less than a year ago when both gold and silver prices have gone up and so has inflation.
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            Read 4 More Complaints

            Customer Reviews

            11 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Dr. Jim A

            11/18/2023

            I had a tremendously positive experience at Universal Coin and ********. All my needs were met and they went out of the way to provide me additional information to deepen my understanding. I found Dr. **************** to be extremely knowledgeable and honest. I highly recommend UNiversal Coin and ********!
            Read 10 More Customer Reviews

            Local BBB

            Better Business Bureau in Southeast Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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