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Find a Location

MCMC Auto has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • MCMC Auto

      240 Exchange St Burleson, TX 76028-4575

    • MCMC Auto

      2217 Jacksboro Hwy Fort Worth, TX 76114-2319

    • MCMC Auto

      1919 E Lancaster Ave Fort Worth, TX 76103-2114

    • MCMC Auto

      7401 South Cooper Street Arlington, TX 76017

    • MCMC Auto

      7401 S Cooper St Arlington, TX 76001-7012

    Business ProfileforMCMC Auto

    Used Car Dealers
    Multi Location Business

    Additional business information

    Additional Info:
    May 2014 the business met with BBB to discuss their BBB consumer complaints.  The business provided information on their process to handle consumer disputes as presented by BBB.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.18/5stars

    Average of 28 Customer Reviews

    Customer Complaints

    55 complaints closed in last 3 years

    20 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    MCMC Auto has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • MCMC Auto

        240 Exchange St Burleson, TX 76028-4575

      • MCMC Auto

        2217 Jacksboro Hwy Fort Worth, TX 76114-2319

      • MCMC Auto

        1919 E Lancaster Ave Fort Worth, TX 76103-2114

      • MCMC Auto

        7401 South Cooper Street Arlington, TX 76017

      • MCMC Auto

        7401 S Cooper St Arlington, TX 76001-7012

      Location of This Business
      240 Exchange St, Burleson, TX 76028-4575
      BBB File Opened:
      4/1/1975
      Years in Business:
      55
      Business Started:
      6/1/1969
      Business Started Locally:
      6/1/1969
      Business Incorporated:
      8/18/1973
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Mike Carlson Motor Co
      • MCMC Auto, Ltd
      • MCMC Management, Inc
      • Texas Premium Motors
      Hours of Operation

      Primary

      M:
      9:00 AM - 7:00 PM
      T:
      9:00 AM - 7:00 PM
      W:
      9:00 AM - 7:00 PM
      Th:
      9:00 AM - 7:00 PM
      F:
      9:00 AM - 7:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Mr. Ray Lloyd, General Manager
      • Mr. Mark Jones, CEO
      Contact Information

      Principal

      • Mr. Ray Lloyd, General Manager

      Customer Contact

      • Mr. Ray Lloyd, General Manager
      Additional Contact Information

      Fax Numbers

      • (817) 332-7753
        Primary Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      55 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      28 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brittney C

      1 star

      11/01/2024

      I received a response to my initial issue and it was not accepted nor addressed appropriately.. all I heard was excuses. As I am truly sorry that one of your service Managers are going through a tough time we all are and some depend on car to do so, and because you guys are short staffed due to an awful circumstance that does not mean you should not offer accommodation for people that are dealing with our own personal issues. I have reached out to customer services and some of the people Ive talked to are absolutely rude. There is no excuses as to why I should not have my car fixed in almost 2 weeks. As of today the service manager still have not reached out to me to provide an update. The communication is atrocious. Also if my car was under the dealership warranty I should not have had to pay anything. Also you are going to expect me to make my payment, I expect to have my car fixed in a timely manner. I have spent over $200 in Ubers going back in forth to a car that was not ready. Are you going to offer some compensation for that? I live over an hour away in traffic. Ive missed work. Are you going to offer compensation for that? So the excuses are still not justified. Beware if something seem to good its probably is I got the service package for a reason. And not once in your response did you offer to correct the experience Yeah if you read these folks reviews BELIEVE THEM I shouldve believed them when I read it.

      MCMC Auto Response

      11/04/2024

      I will have **** the Service Manager reach out to you, according tot he notes in the system, the estimated date to complete repairs is 11/8. We did offer payment assistance on 10/31 in the form of a deferral according to the notes in the system. 

      MCMC Auto Response

      11/04/2024

      disregard the 11/8 completion,. **** advised that this vehicle was already delivered back to you. Thank you

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