Business ProfileforExpo Home Improvement
At-a-glance
Customer Complaints
17 complaints closed in last 3 years
10 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 2430 Lacy Ln STE 102, Carrollton, TX 75006-6523
- BBB File Opened:
- 2/20/2006
- Years in Business:
- 19
- Business Started:
- 2/1/2005
- Business Started Locally:
- 2/1/2005
- Business Incorporated:
- 8/7/2012
- Accredited Since:
- 5/5/2006
- Type of Entity:
- Corporation
- Alternate Business Name
- Window Expo
- Dietzler Ventures Inc.
- Bath Expo
- Hours of Operation
Primary
- M:
- 8:00 AM - 9:00 PM
- T:
- 8:00 AM - 9:00 PM
- W:
- 8:00 AM - 9:00 PM
- Th:
- 8:00 AM - 9:00 PM
- F:
- 8:00 AM - 7:00 PM
- Sa:
- 8:00 AM - 6:00 PM
- Su:
- 8:00 AM - 5:00 PM
Showroom
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- 9:00 AM - 6:00 PM
- Su:
- Closed
- Business Management
- Mr. Paul Dietzler, Owner
- Contact Information
Principal
- Mr. Paul Dietzler, Owner
Customer Contact
- Mr. Paul Dietzler, Owner
- Additional Contact Information
Fax Numbers
- (972) 234-1411Primary Fax
Phone Numbers
- (800) 639-9463Other Phone
- (972) 234-1411
Customer Complaints
17 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/22/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Customer Reviews
71 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Former E
1 star06/05/2024
Expo Home Improvement Response
06/07/2024
Hello,
Thank you for sharing this feedback. We are saddened to read this, and we wish you would have shared before departing as we really do appreciate feedback. Since you have already left us, the best way for us to respond at this point is to respond with kindness, love and humility. Expo Home Improvement is made up of people who strive daily towards love, integrity, excellence, and service of others. The truth is, we will never be perfect, nor will we pretend to be, however we will commit to striving toward these values because they are good, the right thing to do and we hope we left some small **** on your life for the better. We truly only want the best for you and wish we could have heard from you. The only comment I will make is that there is zero tolerance for any exclusion, demeaning or ***** talk, etc. Zero. In my 7+ years with the company I can attest to this zero-tolerance policy. If you would like to reach out and share more, our HR Manager or VP of Culture is open to listening. We would welcome the conversation.
*****************************
VP Brand and Culture
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