Business ProfileforNova Gymnastics, Inc.

The absolute worst place to bring your children. My 6 and 7 year old daughter have been constantly mistreated by ****. I let it slide several times because I figured they have to be exposed to unkindness in order to grow. Well today was absolutely enough.

**** threatened my daughter with screaming at her if she continued to cough. My daughter spent the rest of her time there holding her breath in order to not cough and get an aggressive reaction from ****. Today my daughter also decided to wear her pajama bottoms to class. **** called her, a. 6 year old innocent child...poor and broke. What kind of person who is supposed to be trained to work with children behaves this way? Well apparently **** and she is fully endorsed and supported by the owner, **** ***********. I tried reaching out to her to get assurance that this would not happen to another child again and she simply ignored and blocked me.

When my daughters let me know what happened I went back inside to withdraw them. Enough was enough. I was calm when speaking with the manager, **** because she wasn't the aggressor who hurt my daughters feelings. But I was still met with aggression and hostility from Kala. She laughed in my face and tried gaslighting me. Saying no one has ever had a problem with ****. In between loud annoyed sighs and groans she gave me the worst service. I even asked her why she was behaving that way. I asked for the owners contact information and she said, no one has time for you. I later found out **** and the owner **** are best friends so absolutely no disciplinary actions will take place. No customer relations will be mended.

After spending so much money on this business we were met with some of the worst treatment we've ever experienced. Please save your children the heartache and save yourself the money. They are not kind people. They do not know how to treat children. They have absolutely no class. They do not know the first thing about customer service.