Business ProfileforJack Byno Attorney at Law

Scam. So I basically paid $250 for representation on an insurance ticket that I could not pay only for them to tell me to pay the ticket. Waste of money and a scam, I was given a completely different introduction of what the outcome would be before I paid them for representation. So basically they did nothing at all, but take my money and tell me to pay the ticket. And when you call them after you have already paid for representation, you have to press one like youre a new client because they do not have an option to speak to them personally after they have received your money..We are in such a recession that even law offices are scamming people just for an extra couple dollars.Had to come back and edit my review because I was not able to respond. But you basically gave a copy and paste response under my review, you did not send any text messages or anything to my phone nor did you guys call me, you sent me an email saying to pay the ticket. You guys sent me two emails to send you a copy of my insurance which I did they first day and I had to do it twice because of the lack of professionalism , And not only that I pled no contest because I was told by you guys that I would get a different outcome instead of having to pay the ticket. I have received no phone calls or text messages since I hired you guys and you know that you can show no proof of that. Thank God for the Better Business Bureau, Its crazy that you guys just came and told a whole lie in the reviews but hey, this is America???????.

Our office was very clear in explaining to this client what he could expect for the outcome on his case both on the phone and in writing multiple times and actually delivered a BETTER outcome than was discussed.

On April 26, 2024, the defendant called our office via phone and paid $250 to retain us to plea no contest to his past due FMFR ************** ticket he received in 2021 which was now in warrant. Due to him having a Commercial Drivers License (CDL), we informed the client that we most likely would NOT be able to negotiate an agreement to keep this off of his record as due Texas State law the court is not supposed to ***** ********* to CDL holders to keep violations off their driving record. We additionally discussed how if he simply paid the ticket then **************** of ****** Safety would suspend his license for at least two years due to the nature of the violation.

We also informed the defendant both on the initial phone call and in writing in our opening letter that for record keeping purposes, all official communications are sent via email along with a text notification to his phone to make sure he received it and if he did not receive both an email and text that day to contact our office to have the problem corrected.

In our opening letter sent to the defendant via email on April 26, 2024, we reiterated the following information to confirm in writing what was discussed on the phone: You have hired ************** of ***************** & Associates to appear in Court on your behalf and plea your case to the best deal we can make. As you know, because you have a CDL, the Court will not ***** deferred adjudication (*********) or defensive driving. One of our Associates will appear on your behalf once the court has set a court date. We will send you an email letting you know the outcome of your case and any fines you have due to the court.

We also sent the defendant a very detailed letter explaining the different kinds of insurance documentation (proof) we needed from him and what outcomes he could expect from each situation. This included the following information:
Dismissal: To get your case completely dismissed, your proof of insurance must have your name and be valid for the vehicle you were driving for the date and time of offense. If you were driving someone else's car or a company vehicle you must provide proof of coverage including documentation from the insurance company confirming your authorization for driving that vehicle for the date and time of offense. 
Probation: If you did not have insurance at the time of offense but have it now, please provide our office with proof of your current insurance. While we may not be able to get the charge completely dismissed without a fine, we may be able to work out a ********* deal to keep the charge off your record. PROOF OF CURRENT INSURANCE IS NOT THE SAME AS PROOF FOR THE DATE/TIME OF OFFENSE. 
The defendant immediately replied to our emails stating in his email response that he accepted the terms. He additionally wrote that he did not have insurance at the time of the ticket therefore was only able to provide his current insurance policy. We confirmed receipt of his current insurance policy and let him know that we would send a closing letter once we have completed negotiations with the court.

On the same day, April 26, 2024, we reached out to the court to discuss the case, posted appearance bonds to lift the arrest warrant for the defendant and requested to start negotiating with the prosecutor. Over the next few weeks, the attorney discussed at length the defendants situation when the citation was issued and even successfully negotiated an agreement for a conditional dismissal to avoid this being a conviction on the defendants driving record even though he now had a CDL. This was a MUCH better outcome for a CDL holder than usual.

On May 10, 2024, we sent the defendant the closing letter via email explaining that as long as he paid the court the required fine and did not get another ticket during the ********* period of 180 days then the ticket WOULD be dismissed, NOT go on his record as a conviction nor cause his license to be suspended for at least 2 years.

Upon receiving our closing letter, the defendant angrily called our office asking why he still had to pay the fine. Over the course of several phone calls during the next several days, we reviewed the case details with the defendant and re-explained multiple times that he still had to pay the fine because he did not have insurance when the ticket was issued. During the last phone call, the defendant still refused to accept the information we provided stating he didnt want to hear it and hung up.

Regarding his complaint about not receiving phone calls or texts from us; we had no reason to reach out to him via phone as we were successfully communicating via email. We also were never informed that he was not receiving our text messages so had no idea there was a problem. Our computer system keeps track of all emails and text notifications that were sent out so we definitely CAN show proof that texts were being sent.

In closing, you can see that not only did our office communicate extensively with the defendant in multiple ways regarding what to expect, we actually delivered a BETTER result than originally expected and did quite the opposite of nothing to fight his ticket.