Business ProfileforThe Tot Baby Corporation
Current Alerts For This Business
BBB has recently identified a pattern in consumer complaints regarding the marketplace behavior of the company The Tot Baby Corporation DBA The Tot. Specifically, BBB has received complaints alleging that The Tot:
~has not sent purchased items out for delivery while continuing to advertise products online for sale;
~the few items delivered to consumers are of inferior quality make and/or arrived broken/damaged;
~poor and/or no customer service response from the company;
~and moreover, delays in providing refunds to consumers when requested.
BBB sent correspondence via postal mail and email to The Tot on December 19, 2023, requesting they address the pattern of complaints.
As of January 9, 2024, The Tot has not responded to any BBB correspondence in any medium and complaints are unresolved and/or unanswered.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 539 W Commerce St PMB 4490, Dallas, TX 75208-1953
- BBB File Opened:
- 8/8/2017
- Years in Business:
- 8
- Business Started:
- 1/21/2016
- Business Started Locally:
- 2/10/2016
- Business Incorporated:
- 1/21/2016
- Type of Entity:
- Corporation
- Alternate Business Name
- The Tot
- The Tot Baby Registry & Gear Showroom
- Business Management
- Ms. Marissa Siddall, Customer Service Representative
- Ms. Katina Kypriotis, Executive Director/CEO
- Mr. Thomas Hartland-Mackie, Director
- Mrs. Nasiba Hartland-Mackie, Director
- Duma Miroslava Vasilevna, Director
- Contact Information
Principal
- Ms. Marissa Siddall, Customer Service Representative
Customer Contact
- Ms. Marissa Siddall, Customer Service Representative
- Ms. Katina Kypriotis, Executive Director/CEO
Customer Complaints
25 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
01/23/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
alison t
1 star01/19/2024
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