Business ProfileforStreetlane Homes
Additional business information
On March 21, 2022, BBB submitted a written request to the company encouraging them to address the pattern of complaints. On April 26, 2022, the business provided a detailed written response outlining several action items designed to address the concerns and improve the overall customer experience. These items have either already been implemented, or will be fully implemented in the next few weeks.
BBB is currently monitoring the business to determine if the stated action plan successfully eliminates or reduces the noted pattern.
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Headquarters
- 717 N Harwood St STE 2800, Dallas, TX 75201-6525
- BBB File Opened:
- 1/6/2017
- Years in Business:
- 8
- Business Started:
- 5/16/2016
- Business Started Locally:
- 5/18/2016
- Business Incorporated:
- 5/16/2016
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- https://www.streetlanehomes.com/brokers
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Streetlane Homes PM (Texas) LLC
- Business Management
- Mr. Ernesto Herrera-Brito, National Retention Manager
- Contact Information
Principal
- Mr. Ernesto Herrera-Brito, National Retention Manager
- Mr. Gary Beasley, CEO/Director
Customer Contact
- Mr. Ernesto Herrera-Brito, National Retention Manager
- Mr. Scott Ducharme
- Mr. Steven Govender-Simons
- Ms. Laura Orr
- Mr. Jeremy Calhoun
- Mr. Gary Beasley, CEO/Director
- Additional Contact Information
Email Addresses
- Sales
Customer Complaints
631 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
196 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Brandie D
1 star10/01/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.