Business ProfileforFreeman Tuell Speaker Repair

I am only providing one star as it is required to leave a review. I.delivered to the business a Kenwood subwoofer speaker that needed to be repaired. When I picked up the speaker, the repair was not complete as a cardboard buffer was not replaced on the rim. In looking at the back of the speaker the speaker had damage to the magnet. The speaker also had a tag from a company in California. When I told the owner this was not my speaker, the only response I was given is that it was only Kenwood speaker they have in the building. When I presented the pictures of the back of my speaker taken prior to dropping off for repair, I compared to the number in my picture to the number on the back of the speaker they provided. The numbers did not match. The owner also compared the numbers then said he would have to speak to the individual that did the intake. They never contacted me back. I finally placed a phone call to the business and again the only response I was given is that it was the only Kenwood speaker they had so it had to be mine. Even after viewing the picture and knowing that the number was different, they continued to tell me that that was my speaker. I left the speaker with the business and insisted they find my speaker and return it. To date, they have not returned the original speaker or cancelled the charge. Customers should beware.