At-a-glance
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Business Details
- Location of This Business
- 304 N Adams St, Fredericksburg, TX 78624-3814
- BBB File Opened:
- 12/28/2011
- Years in Business:
- 23
- Business Started:
- 7/17/2001
- Business Started Locally:
- 7/17/2001
- Business Incorporated:
- 7/17/2001
- Accredited Since:
- 12/28/2011
- Type of Entity:
- Corporation
- Alternate Business Name
- A Change in Plans Inc
- Business Management
- Mr. Jack Stephens, Partner
- Mr. Todd Stephens, Owner
- Contact Information
Principal
- Mr. Todd Stephens, Owner
Customer Contact
- Mr. Todd Stephens, Owner
- Additional Contact Information
Fax Numbers
- (830) 990-0447Primary Fax
Phone Numbers
- (830) 889-7900Other Phone
Website Addresses
- (830) 990-0447
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
12/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
D. S.
2 stars07/19/2023
Hills of Texas Homes Response
07/21/2023
Subcontractors that he is referring to have worked for my company for no less than 5 years and have never had complaints like the ones client refers to.
Client became disgruntled and difficult near the end and was not happy with ANYTHING we did (good or bad).
No promises were made that were not completed. We all tried to do what they wanted, but by the end nothing was good enough.
With respect to supervision: Someone from our office supervised this job and stopped by at least once a day throughout entire project to make sure work was being completed as per discussed. Owner was not there all day, every day to know when we were there and not there. Unfair statement.
Do not wish to respond any further.
Customer Response
03/19/2024
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