Business ProfileforCrestview RV Georgetown

TERRIBLE TERRIBLE!Making the sale is a priority but once you sign, the service is over.We bought our RV new in April 2022. After we signed everything, we did the walkthrough. They broke the desk when closing the slides and broke one of the fender skirts that was decoration. All of this before our walkthrough!They promised to send someone to our location to fix it since we only live 3-5 miles away.After 6 months of back-and-forth phone calls and texts, they finally came one time only because they wanted to fix a recall, the guy came with the wrong parts and kept promising he would come to fix it. He fixed the recall and never returned to fix our desk or fender skirt. Every time they promised to come, My wife or I took off work those days and they never showed up. They wont keep their word.I even asked if they could give me the parts and Ill fix it myself and still no answer. Every time I talk to them or they send someone I get the same excuse: We dont have that part, we have to order itThey sent a man in December who took pictures and promised to return in a month once the part arrives, I aint heard anything!It has been 2.5 years! And they still havent fixed it. This is the most absurd customer service I have ever experienced. I SHOULD HAVE LISTENED TO THOSE NEGATIVE REVIEWS ON GOOGLE!!!Crestview RV is a joke.Every time I post this on ******, I get the same reply:Thank you for your review. Im sorry to hear you had a frustrating experience but I really appreciate you bringing this to my attention. We would like the opportunity to talk and investigate your feedback. Please contact us......WHEN I CALL OR EMAIL THEM, I GET NO RESPONSE, OR I GET A BUNCH OF **********'s already been investigated! Parts are supposedly ordered and yet they go missing apparently? And they get reordered? THEY NEVER KEEP THEIR WORD! COMPENSATE ME FOR YOUR SERIOUS MISTAKES AND DAMAGES CAUSED TO MY RV!