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          Find a Location

          Kubota Tractor Corporation has 18 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileKubota Tractor Corporation

            Farm Equipment
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Current Alerts For This Business

            Government Action: BBB reports on known government actions involving business’ marketplace conduct::
            United States of America vs Kubota Tractor Corporation
            The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below. The Complaint charges that the defendant participated in deceptive acts or practices in violation of section 5 of the FTC Act 15 U.S.C § 45 2. 16 and the Made in USA Labeling Rule, violation of Section 5 of the FTC Act, 15 U.S.C. § 45, and wholly-imported replacement parts as "Made in USA".

            Contact Information

            1000 Kubota Dr

            Grapevine, TX 76051-2334

            Visit Website
            (888) 458-2682

            Customer Reviews

            1.03/5

            Average of 35 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            66 complaints closed in last 3 years

            18 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Kubota Tractor Corporation has 18 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1000 Kubota Dr, Grapevine, TX 76051-2334
              BBB File Opened:
              5/22/2000
              Years in Business:
              40
              Business Started:
              10/1/1984
              Business Incorporated:
              10/1/1984
              Type of Entity:
              Corporation
              Alternate Business Name
              • Kubota Engine America Corporation
              • Kubota Manufacturing of America Corporation
              • Kubota Industrial Equipment Corporation
              • Kubota Credit Corporation, U.S.A.
              Business Management
              • Mr. Gary Steen, Supervisor
              • Mr. Josh Miller, Compliance Manager
              • Customer Support, Customer Support Manager
              • Ms. Sabrina Cahill
              Contact Information

              Principal

              • Mr. Gary Steen, Supervisor
              • Mr. Josh Miller, Compliance Manager
              • Customer Support, Customer Support Manager

              Customer Contact

              • Mr. Gary Steen, Supervisor
              • Customer Support, Customer Support Manager
              Additional Contact Information

              Fax Numbers

              • (817) 399-0191
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              66 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/23/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              In July my tractor failed, first time I used the pto and the cover cracked. Took it to the dealership and was told it was covered under my insurance, not the warranty as it should and it needed. It was supposed to be done a month ago but since them each week has a mysterious new part will have broke and it needs another week. A solenoid twice, a fuel gasket, and now the front differential is leaking. Nothing is getting put back right. I was waiting to trade it in on a bigger tractor but now I think I am switching brands. I need a tractor, I am 3 months behind on my work. being a disabled veteran, I can't do much without it.
              Read More
              Read 65 More Complaints

              Customer Reviews

              35 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              JOHN S

              09/18/2024

              I PURCHASED A KUBOTA Z422 ZERO TURN. I HAVE 50 HOURS ON IT AND HAVE ALREADY 4 ISSUES WITH IT. DAY ONE THE DRIVE BELT BROKE ON THE SECOND YARD I CUT. HAD TO REPLACE ON MY CUSTOMERS LAWN, AS IT WOULDNT MOVE. LAST WEEK I HAD TO PULL THE ***** WHEEL OFF AND BRING BACK TO THE DEALER, THE WHEEEL BEARINGS DISINTEGATED. IT TOOK THE DEALER A WEEK TO GET THE PARTS. I NOW HAVE TO BRING IT BACK, YET AGAIN, THE IGNITION IS GOING BAD, I HAVE TO KEEP JOGGING THE KEY. THE FOURTH ISSUE, THE **** BLOWS AN EXCESSIVE AMOUNT OF DEBRIS. CLOUDS OF DEBRIS. I BOUGHT A ***** BLOCKER, AS I AM AFRAID TO GET TO CLOSE TO CUSTOMERS CARS. THE ***** BLOCKER JUST SENDS THE DEBRIS STRAIGHT UP IN YOUR FACE AND EYES. IVE HAD A NUMBER OF EMAILS BACK AND FOURTH WITH KUBOTA AND THE DEALER. THE ONLY SOLUTION OFFERED WAS FOR ME TO SPEND MORE MONEY WITH THEM AND BUY A BAGGER. BAG EVERY YARS I CUT, BECAUSE OF A BAD **** DESIGN? KUBOTA AND THE DEALER OFFERED ZERO IN THE WAY OF SOLUTIONS.

              Kubota Tractor Corporation Response

              09/20/2024

              I'm sorry to hear that you've experienced issues with your mower, but it's our understanding that you have not brought the whole machine to the dealership for an inspection.  We are unable to speculate on what may have caused the issues you described, but we would suggest that you allow your dealership to inspect your machine to ensure it's operating as designed.  If you would like to let us know when the machine will be at the dealership, we can ask our regional representative touch base with the dealership.  If you would like to discuss the situation with us further, you're welcome to contact us at ************.  Your case number is ********.
              Read 34 More Customer Reviews

              Local BBB

              BBB serving the Heart of Texas

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              BBB Reports On

              BBB reports on known marketplace practices.

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