Business ProfileforHistory Maker Homes

I want to share my experience with HistoryMaker Homes to inform others considering working with this company. Unfortunately, my experience has been very disappointing due to serious plumbing issues and poor customer service.A plumbing failure in my home, which occurred on February 29, 2024, caused significant water damage to my property. Despite repeated attempts to get the issue resolved, both HistoryMaker Homes and their contractors were unresponsive and failed to take timely action. This led to further damage, and I was forced to hire a third-party remediation company to address the situation.I made multiple maintenance requests and reached out via phone and text to both the plumbing contractor and the maintenance manager. Sadly, these attempts to seek resolution were mostly ignored. When I finally received a response from HistoryMaker Homes, they offered to repair only a portion of the damage, excluding critical work that was needed to prevent further **************** the end, I had to cover the cost of remediation myself, totaling $1,488.31 for services performed by 24 Hour Flood Pros of *******. Additionally, I paid $5,857 to ALL *****, a home service and remodeling company, to repair and restore my home. This entire experience has been financially and emotionally draining, especially considering the additional water usage costs caused by the unresolved plumbing issue.Based on my experience, I would urge anyone considering HistoryMaker Homes to carefully assess their commitment to addressing problems and providing adequate customer support after the sale. While they may build appealing homes, their lack of responsibility in resolving critical issues has been a major concern for me.